Account Manager nurturing long - term relationships with mid - market customers at Middesk. Drive customer success and advocate for customer needs with a focus on technical expertise and collaboration.
About the role
- Key Account Manager focusing on acquiring new customers in the DACH market for IAM solutions. Collaborating with teams to present and negotiate software solutions effectively.
Responsibilities
- New Customer Acquisition: Independently identify, approach and acquire new customers in the DACH market.
- Lead Management: Qualify leads generated through marketing and partner activities and proactively develop the market.
- Consulting & Presentations: Analyze customer requirements, develop suitable solution concepts, and deliver product presentations (remote and on-site) together with our PreSales team.
- Negotiation Management: Manage the entire sales cycle — from initial contact and proposal preparation to successful contract closure.
- Team Collaboration: Work closely with PreSales, Marketing and Partner Management to ensure efficient market development.
- Market Monitoring: Actively monitor market trends and competitors to identify new business opportunities.
Requirements
- Several years of experience in B2B sales of software solutions, ideally in the area of Identity & Access Management (IAM) or IT security.
- Proven track record in new customer acquisition — a hunter mentality with a strong sense for customer needs.
- Ability to explain complex solutions clearly and understandably.
- Excellent communication and negotiation skills in German and English.
- Independent, structured working style with high self-motivation.
- Willingness to travel for customer meetings and events.
Benefits
- A future-proof industry with rapidly growing demand.
- Autonomy and room to shape your role within a committed sales team with short decision-making processes.
- Attractive compensation including a performance-related variable component.
- Flexible working hours, home office option and modern equipment.
- Permanent employment contract and 30 days of vacation.
- Company pension scheme subsidized by the employer.
- Employer-funded accident and disability insurance.
- Subsidy for a job ticket.
- Subsidized bike leasing.
- Ongoing training and development opportunities.
- Exclusive employee offers with special conditions for products and services from renowned manufacturers and brands.
- A pleasant and relaxed working atmosphere with an informal, first-name culture.
- Company health management (yoga and back-fitness classes, psychology and specialist medical service doQtor).
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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