Office Administrator supporting Homewatch CareGivers in healthcare operations. Ensuring compliance and effective communication within the team and with clients.
About the role
- Microsoft 365 Copilot Administrator responsible for setup and governance of Copilot at BDO. Collaborating with IT, Information Security, and business teams to ensure productivity benefits.
Responsibilities
- Responsible for the setup, governance, and continuous improvement of Microsoft 365 Copilot across the organization.
- Acts as the technical and governance owner for Copilot, ensuring the capability is configured correctly, aligned to data protection standards, and delivering measurable productivity benefits.
- Working closely with Strategy and Transformation, IT, Information Security, Risk, and business teams.
- Configure and manage Microsoft 365 Copilot settings within the Microsoft 365 Admin Centre.
- Manage Copilot licensing, access, and feature availability across user groups.
- Ensure prerequisite Microsoft 365 services (Teams, SharePoint, OneDrive, Exchange) are correctly configured to support Copilot functionality.
- Manage API connectors and integration points used by Copilot.
- Engineer automation and telemetry collection using PowerShell and Graph API for AI operational insights.
- Integrate Copilot activity logs with SOC/SIEM tooling in collaboration with Security Operations.
- Implement platform performance monitoring, cost optimisation, and reliability controls.
- Conduct data readiness and security assessments prior to Copilot deployment and expansion.
- Implement and manage sensitivity labels, retention policies, and data classification using Microsoft Purview.
- Configure and maintain Data Loss Prevention (DLP) policies relevant to Copilot usage.
- Validate permissions and access controls to ensure Copilot surfaces only authorised content.
- Maintain a Responsible AI framework, including AI risk assessments, bias monitoring, and mitigation controls.
- Develop and maintain governance guardrails, RASCI models, and approval workflows for AI capability release and lifecycle management.
- Support adoption and change strategies to enable effective and responsible Copilot usage.
- Work with the education team to develop user guidance and support materials focused on safe and productive AI use.
- Identify power users and support business teams in defining appropriate Copilot use cases.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, or a related discipline (or equivalent experience)
- Microsoft 365 Certified: Administrator Associate or equivalent (highly regarded)
- Security, Compliance, or Copilot-related Microsoft certifications (desirable)
- Strong experience administering Microsoft 365 tenants in an enterprise environment
- Demonstrated experience with CoPilot, Teams, SharePoint, OneDrive, and Exchange Online
- Experience implementing data governance controls using Microsoft Purview and DLP
- Experience supporting AI, automation, or advanced digital workplace capabilities
- Experience working in regulated or security-conscious environments
- Deep understanding of Microsoft 365 services and how Copilot interacts with organisational data
- Strong capability in data protection, permissions management, and compliance controls
- Experience using PowerShell to automate configuration, provisioning, and reporting
- Understanding of Large Language Models (LLMs) and responsible AI implementation in enterprise environments
- Ability to analyse complex data access and security scenarios and implement effective controls.
- Ability to clearly explain AI-related risks, controls, and usage guidance to non-technical stakeholders.
- Proven ability to work across IT, security, risk, and business teams.
Benefits
- Participate in fitness challenges or take advantage of exclusive discounts to corporate health insurance, gym memberships and wellness facilities via our BWell program.
- Access benefits such as travel perks, retail discounts, employee referral rewards, study, and professional development support.
- Our leave options cater to the unique needs of our people; and include enhanced family support, cultural and religious leave, and options to purchase additional leave.
- You can also give back and get involved in community initiatives via our BCaring program.
- On the job training and formal development programs to help you succeed in your role and develop your skills and experience.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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