Manager, Operations Partner responsible for driving operational excellence across franchise organizations. Supporting franchise leadership teams to optimize performance and uphold brand standards in the restaurant industry.
About the role
- Manager providing operational and strategic support to Executive Vice Presidents. Overseeing divisional programs and projects aligning with BC Energy Regulator's objectives.
Responsibilities
- Provides operational and strategic support to the Executive Vice Presidents (EVPs), ensuring that divisional programs and projects align with organizational objectives.
- Coordinates divisional reporting, manages issues and materials, leads strategic initiatives, oversees divisional HR, records and financial operations.
- Acts as a key liaison between the EVP, senior leadership, and staff, driving organizational success through effective communication, project management, and operational excellence.
- Sets goals and objectives to achieve required business outcomes.
- Advises the EVPs on the alignment of corporate programs and strategic projects with organizational objectives.
- Monitors progress and reports on strategic initiatives, identifying risks and recommending solutions.
Requirements
- A degree from a recognized post-secondary institution in a relevant field, such as Business Administration, Public Administration, Financial Management and a minimum of five years related experience.
- An equivalent combination of education, training and experience may be considered.
- Demonstrated experience supporting senior management with confidential operational guidance to aid decision-making.
- Demonstrated experience assisting with the coordination of key operational projects, ensuring they align with organizational priorities.
- Demonstrated experience applying strong decision making, communication and organizational skills to support divisional operations.
- Demonstrated experience collaborating with internal teams and external contacts to help deliver divisional initiatives.
- Demonstrated experience overseeing daily workflows and provide guidance to divisional staff to meet objectives.
- Demonstrated experience tracking budgets and supporting procurement processes, ensuring financial accuracy.
- Demonstrated experience proactively identifying and addressing operational challenges and communicating solutions to leadership.
- Demonstrated experience managing varied workloads independently with strong organizational and time management skills.
- Demonstrated experience with office systems, project management principles and tools, overseeing assignments and information.
- Preference may be given to applicants with experience working in an Executive Office.
Benefits
- The BCER operates under a Hybrid Office Model whereby employees work from both a home office and a designated BCER office location in order to support our mandate (eligibility may vary, depending on position).
- The BCER is proud to be an equal employment opportunity employer. We do not discriminate based on the protected grounds under the Human Rights Code. The BCER is committed to providing reasonable accommodations for the removal of barriers for qualified individuals. If you need assistance or accommodation, please let us know.
- We acknowledge and respect the many First Nations, each with unique cultures, languages, legal traditions and relationships to the land and water, on whose territories the British Columbia Energy Regulator's work spans.
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