About the role

  • Shared Services Associate Analyst executing operational processes within Global Business Services in Santiago, Chile. Responsible for data management, issue resolution, and operational efficiency.

Responsibilities

  • Execute established operational processes within the business capability end-to-end process, following standardized procedures and guidelines.
  • Achieves thoroughness and accuracy when accomplishing tasks by spotting inconsistencies to produce accurate work.
  • Work closely with team members to ensure seamless handoffs and collaboration throughout the process.
  • Researches issues, collects data, analyzes information and/or root cause, and finds resolution to discrepancies in a timely manner.
  • Escalates as appropriate to different stakeholders.
  • Acts as the primary point of contact in the execution of day-to-day tasks including answering questions, resolving issues, and providing analysis.
  • Positively interacts with team members and internal/external customers to provide high-quality outcomes.
  • Promotes the spirit of team work and personal accountability through strong collaboration, effective communication, and support in additional ad-hoc project work
  • Takes initiative to identify inefficiencies within processes and advocates for improved efficiency, performance and quality.
  • Adheres to organizational standards, maintains accurate records and documentation, and follows SOPs to ensure adherence to SOX and/or regulatory requirements (where applicable)

Requirements

  • Bachelors degree in Business or related field; equivalent work experience in functional area may be substituted
  • Preferred job related experience in functional area, not required
  • Strong skills in organization, multi-tasking, consistent accuracy, customer service, effective communication, analysis, problem solving
  • Quick to learn new tasks, develop skills, and adopt change
  • Advanced language skills to include fluency in English, both written and verbal
  • Knowledge Preferred SAP and/or JDE experience
  • Strong proficiency in Microsoft Suite

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development

Job title

Payroll Specialist

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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