Hybrid Customer Account Manager, Software & Business Solutions

Posted last week

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About the role

  • Kundenbetreuer managing client relationships and contract negotiations while optimizing products and engaging in team collaboration. Emphasizing on customer satisfaction and professional growth in a hybrid work setting.

Responsibilities

  • Managing existing customers: You develop and deepen existing customer relationships, provide proactive account management and ensure the satisfaction of our long-standing clients
  • Preparing proposals and negotiating contracts: You create tailored proposals and successfully drive contract negotiations to completion
  • Collaboration with the product team: You provide valuable market feedback and help further optimize our product
  • Comprehensive, hands‑on onboarding with a dedicated mentor
  • Development of your potential through continuous training in our in‑house academy as well as external training opportunities
  • A dynamic team with a strong team spirit
  • Mobile/remote working in a modern and flexible work environment

Requirements

  • Degree or vocational training in business administration, public administration, business informatics, or a comparable qualification
  • Passion for consulting and working with customers
  • Enthusiasm for new technologies, especially topics related to digitalization and process management
  • Initial project experience is an advantage
  • Experience in waste management is an advantage
  • High commitment and willingness to learn, and a structured working style in a dynamic environment
  • Willingness to travel regionally
  • Excellent German skills, both written and spoken

Benefits

  • Participation in the company share program, including subsidized free shares and support for company pension schemes
  • Flexible working time models (e.g. part‑time, flexitime, trust‑based working hours, etc.) and the option for mobile/remote work
  • Access to an external employee counseling platform for all life situations (e.g. advice for caring for dependents, childcare options, support for private or professional matters, etc.)
  • Health prevention measures and sports offers, e.g. subsidies for gym memberships or bike leasing
  • Numerous training and development opportunities in our VINCI Academy for your individual specialist and leadership career
  • Shopping discounts with over 700 well‑known providers and much more!

Job title

Customer Account Manager, Software & Business Solutions

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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