Employee Relations Investigator conducting impartial investigations of misconduct at General Motors. Collaborating with HR and legal teams to ensure compliance with workplace policies and laws.
About the role
- HR & Training Officer at Axcess Payment Services delivering training programs and supporting HR processes in Leeds office. Hybrid role combining HR administration with in-house training.
Responsibilities
- Plan, organise, and independently deliver engaging induction and refresher training sessions for new and existing employees.
- Develop, update, and maintain training materials, ensuring content is accurate, consistent, and aligned with business goals.
- Collaborate with managers, subject matter experts, and external providers to deliver specialist sessions and gather feedback.
- Track participation, monitor effectiveness, and follow up with employees and line managers to identify improvements.
- Support training logistics, including scheduling, attendance tracking, and reporting, while contributing to continuous improvement initiatives to enhance employee development and engagement.
- Conduct DBS and reference checks for new hires.
- Manage onboarding and offboarding processes, including inductions and HR system setup.
- Maintain accurate and confidential employee records in line with GDPR.
- Track staff absences, annual leave, and sickness records.
- Prepare HR documents, letters, and reports.
- Act as the first point of contact for HR platform queries.
Requirements
- Confidence to run training sessions independently (face-to-face and virtually) and support employee development.
- Strong administrative and organisational skills with keen attention to detail.
- Excellent written and verbal communication skills.
- Professional approach to handling confidential information.
- Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
- Ability to multitask, prioritise, and manage deadlines.
- Willingness to learn and develop HR and training knowledge.
- **Nice to have:**
- Familiarity with HR software or databases.
- Basic understanding of payment processing or financial services.
Benefits
- Full training and mentorship from HR and Training teams.
- Career progression opportunities in a growing, dynamic business.
- Friendly, collaborative working environment.
- Hybrid working flexibility (minimum of 3 days in the Leeds office).
- 22 days annual leave, increasing by 1 day per calendar year of service, up to 25 days.
- Your birthday off.
- Workplace pension.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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