Hybrid Account Manager – Sales Consultant

at AVASK

• Job title: Account Manager – Sales Consultant
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: €50,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Frankfurt am Main, Germany

About the role

• Account Manager enhancing business development for e-commerce firms in Germany. Building client relationships and driving sales strategies in a hybrid role based in Frankfurt.

Responsibilities

• You are the primary point of contact for all customer account management matters.
• You negotiate contracts and finalize agreements to maximize profitability.
• You build trusted advisory relationships with key accounts, client representatives, and executives.
• You ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• You forecast and track key metrics for major accounts (e.g., quarterly sales results and annual forecasts) and prepare account status reports.
• You work with the sales team to identify and expand opportunities within the territory.
• You assist with complex customer inquiries or escalate issues when necessary.
• You maintain close relationships with partners, vendors, and suppliers where appropriate.
• You stay informed about internal and external developments in the e-commerce landscape to build deep knowledge of sellers and the industry.
• You supervise and support the work of junior members of the Business Development team.

Requirements

• Experience in business development – minimum 5 years.
• University degree – BSc/BA in Business Administration or a related field.
• Excellent communication skills in German and English (spoken and written).
• Strong communication skills in Turkish (spoken and written) are desirable.
• Ability to engage with internal and external stakeholders.
• Customer service skills with the ability to remain calm under pressure.
• Organized, with a proven ability to work under pressure and meet deadlines.
• Confident, professional, and personable with a positive attitude.

Benefits

• A collaborative culture of continuous learning with training and development opportunities for career advancement, including support for professional qualifications.
• A varied role with responsibility and an international scope.
• Collegial working atmosphere and thorough onboarding.
• Opportunity for hybrid working by arrangement.
• Regular training and development opportunities.
• Competitive salary depending on experience and qualifications.