Client Relationship Manager managing significant client relationships in the energy sector at Allens. Leading client strategy development and enhancing client experience in a hybrid work environment.
AO
Hybrid Strategic Account Management Lead
Posted 19 hours ago
About the role
- Strategic Account Management Lead overseeing dealer relationships in a fast-growing used car marketplace. Leading a team to drive performance and improve processes while focusing on long-term partnerships.
Responsibilities
- Leadership of Strategic Account Managers to hit defined goals.
- Setting and running the team’s operating rhythm, including planning, forecasting, pipeline discipline, and reviews.
- Driving growth and retention across our top dealer partners, with a focus on long-term, mutually beneficial relationships.
- Holding the team accountable for outcomes, using data to diagnose issues and drive improvement.
- Coaching and developing managers through regular 1-to-1s, deal reviews, and targeted development plans.
- Being the “voice of the dealer” and “voice of the team” in senior leadership forums
- Working closely with Product, Ops, Marketing, Finance and Sales Ops to ensure alignment and effective execution.
- Defining and improving processes as the business scales into 2026.
Requirements
- Extensive experience at leading and managing client-facing teams to deliver to targets
- Experience running structured operating rhythms and performance cadences.
- Experience in using CRM technology to track performance and identify opportunities
- Strong people leadership skills, including coaching, performance management and development.
- A polished, confident and professional communication and presentational style
- Highly organised, able to manage multiple priorities in a fast-paced environment.
- Data analysis skills with a passion for making decisions based on real life data
- Ability to work collaboratively with key stakeholders across the business and at senior management level
Benefits
- Travel reimbursement for weekly trips to Brighton
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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