Account Manager for Advanced Wound Devices at Smith+Nephew responsible for NPWT in Switzerland. Managing customer relationships and sales activities in Bern, Basel, and Zug.
Responsibilities
Achieve the defined sales targets within the assigned territory
Conduct customer analysis in the sales territory; plan and prioritize all sales activities and customer contacts
Ensure the clinical- and value-based selling of our products and systems (Negative Pressure Wound Therapy systems) through technical and commercial advice and sales discussions with purchasers, users and decision-makers in hospitals (esp. OR/surgery, wound clinics) as well as during outpatient transitions (home care, nursing and care homes)
Manage and develop existing customers
Acquire new customers
Prepare customer-specific product quotations
Conduct product trainings and workshops with users
Act as the interface between customer and company regarding logistics and complaint management
Design and develop Key Opinion Leader (KOL) management and provide ongoing support
Participate regionally in events and congresses
Report market activities in the CRM system
Requirements
Completed vocational training or university degree in a relevant field (e.g., medical, nursing or commercial education)
Several years of solid sales experience with medical devices in the Swiss hospital market
Extensive knowledge in the use of complex surgical/OR products, particularly wound closure products, modern wound care products or medical devices
Entrepreneurial personality with a high degree of self-motivation
Results-oriented approach with a strong service and customer focus
Excellent presentation and communication skills
Very good German / Swiss German (spoken & written); good English skills
Good PC skills (especially MS Office: Excel, PowerPoint, Outlook, Word)
Experience with CRM software (e.g., Salesforce) is an advantage
Valid driving licence (car)
Residence in and willingness to travel within the specified sales territory
Advantage: further qualification as a certified wound care specialist
Language skills in French and/or Italian
Experience in an international corporate environment
Benefits
Attractive compensation: In addition to a competitive salary package, you will have access to our pension plan and employee share purchase plan
Work/life balance: 30 days’ vacation, a mental health program and one additional paid volunteer day per year
Development: Continuous training through our SN Sales Academy “Selling Unlimited” and ongoing coaching in day-to-day operations
Company car: Generous car policy including private use
Job title
Account Manager – Negative Pressure Wound Therapy (NPWT) Systems
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