Onsite Account Manager – Negative Pressure Wound Therapy (NPWT) Systems

Posted 3 hours ago

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About the role

  • Account Manager for Advanced Wound Devices at Smith+Nephew responsible for NPWT in Switzerland. Managing customer relationships and sales activities in Bern, Basel, and Zug.

Responsibilities

  • Achieve the defined sales targets within the assigned territory
  • Conduct customer analysis in the sales territory; plan and prioritize all sales activities and customer contacts
  • Ensure the clinical- and value-based selling of our products and systems (Negative Pressure Wound Therapy systems) through technical and commercial advice and sales discussions with purchasers, users and decision-makers in hospitals (esp. OR/surgery, wound clinics) as well as during outpatient transitions (home care, nursing and care homes)
  • Manage and develop existing customers
  • Acquire new customers
  • Prepare customer-specific product quotations
  • Conduct product trainings and workshops with users
  • Act as the interface between customer and company regarding logistics and complaint management
  • Design and develop Key Opinion Leader (KOL) management and provide ongoing support
  • Participate regionally in events and congresses
  • Report market activities in the CRM system

Requirements

  • Completed vocational training or university degree in a relevant field (e.g., medical, nursing or commercial education)
  • Several years of solid sales experience with medical devices in the Swiss hospital market
  • Extensive knowledge in the use of complex surgical/OR products, particularly wound closure products, modern wound care products or medical devices
  • Entrepreneurial personality with a high degree of self-motivation
  • Results-oriented approach with a strong service and customer focus
  • Excellent presentation and communication skills
  • Very good German / Swiss German (spoken & written); good English skills
  • Good PC skills (especially MS Office: Excel, PowerPoint, Outlook, Word)
  • Experience with CRM software (e.g., Salesforce) is an advantage
  • Valid driving licence (car)
  • Residence in and willingness to travel within the specified sales territory
  • Advantage: further qualification as a certified wound care specialist
  • Language skills in French and/or Italian
  • Experience in an international corporate environment

Benefits

  • Attractive compensation: In addition to a competitive salary package, you will have access to our pension plan and employee share purchase plan
  • Work/life balance: 30 days’ vacation, a mental health program and one additional paid volunteer day per year
  • Development: Continuous training through our SN Sales Academy “Selling Unlimited” and ongoing coaching in day-to-day operations
  • Company car: Generous car policy including private use

Job title

Account Manager – Negative Pressure Wound Therapy (NPWT) Systems

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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