Driving product growth and strategy for B2B SaaS solutions in retail industry focusing on customer insights. Collaborating with design, engineering, and partners to deliver impactful solutions.
Responsibilities
Engage with customers and key partners to deeply understand the problem space, pain points, and opportunities for actionable insights.
Collaborate with key stakeholders to align product strategy with our customer needs, company goals, and objectives.
Play a key role in ensuring we ship high-quality products, at a high cadence, that consistently deliver on customer outcomes.
Drive go to market activities to ensure adoption of your product in partnership with product marketing and other stakeholders.
Stay abreast of industry trends and emerging technologies, and drive innovation to ensure our products remain cutting-edge and competitive.
Lead strategic decisions to ensure product-market fit, scalability, value delivery and ROI.
Identify opportunities to integrate AI into the platform in a sensible, safe, and impactful way.
Define and track key product metrics. Communicate progress, outcomes, and learnings to stakeholders and the wider business.
Requirements
A proven track record delivering world-class B2B SaaS products to market.
A strong "customer-centric" mindset in designing roadmaps and building products that meet our customers' current and future needs.
Not only able to shape a high-level strategic initiative but can also roll up your sleeves to get the job done.
Experienced using data to drive areas of improvement and product strategy.
Strong strategic thinker with a proven track record of contributing to and driving product strategy.
Demonstrated strong commercial acumen with the ability to drive the financial side of a product.
Strong executor with a proven track record of shipping products fast to a high quality.
A technical background that will equip you for working in the integrations space, including experience working with APIs.
Excellent communication skills, both verbal and written. Thoughtful, high empathy and social intelligence, with the ability to deliver all types of information and context to different people in ways that resonate. Ability to communicate and work with knowledgeable stakeholders.
A proactive self-starter, organised, focused, and with a strong bias for action and forward momentum.
Nice to have:
Experience working with Law Enforcement and/or stakeholders from government departments.
Experience working on products with a global scale (and teams in multiple regions and timezones)
Experience building API product features and/or working with API ecosystem products
Experience innovating with new technologies (including AI & machine learning)
Working with partner service providers to understand the mechanics of their services that results in strong value for customers.
Benefits
Competitive salary range: Depending on level of experience, between $150,000 - $170,000 (IC4)
Annual bonus: Eligibility for a NZD $5000 bonus at the end of the financial year if we’ve hit our revenue goals together.
Employee share scheme: You’ll own part of a company making a real difference!
Flexibility: We are hard-working and outcome focused, but recognise there is more to life than work. We promote a healthy work/life blend.
Shorter work weeks (at full pay): Everyone gets Friday afternoons off, so you can start your weekend early, and do more of whatever it is that makes you happy.
Focus on mental and physical health: We understand how vital our health is and have policies to support your wellness, including Wellness Days, and up to $750 NZD for expert sessions every year.
Health insurance: We prioritise looking after your health by covering 100% of your individual health insurance plan through nib health insurance.
Family-friendly: We offer comprehensive paid parental leave - 12 weeks for birth parents and 6 weeks for non-birth parents following birth, adoption, or surrogacy, available to all Aurors from day one.
Personal growth: We support our team to participate in courses, conferences, or events that will help them develop their skills.
Team love: We have regular team lunches and social events where most (if not all) activities are during work hours.
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