Onsite Principal Functional Consultant

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About the role

  • Lead workshops with information owners, governance teams, risk managers, and business users to define information governance requirements.
  • Document business needs related to classification, retention, risk remediation, compliance, and content lifecycle management.
  • Map current-state information behaviour to future-state governance models supported by EncompaaS.
  • Assess clients’ information governance maturity, gaps, and risks; create roadmaps for uplift and EncompaaS adoption.
  • Provide expert guidance on IG, RM, IM, compliance, metadata governance, and defensible disposal best practices.
  • Advise on retention models, policy frameworks, metadata standards, and governance alignment across the enterprise.
  • Design business-aligned EncompaaS configurations, including classification models, metadata schemas, governance policies, risk detection rules and information lifecycle automation.
  • Define how EncompaaS should be implemented to meet governance requirements across Microsoft 365, file shares, and other repositories.
  • Produce solution designs, functional specifications, diagrams, and information models to guide technical teams.
  • Configure EncompaaS classification models, policies, retention rules, and governance automation based on agreed functional designs.
  • Work with technical consultants to validate connectors, ingestion models, and integrations across content sources.
  • Assist in setting up pilot groups, testing environments, and implementation phases aligned to governance rollout strategies.
  • Support multiple project streams simultaneously, ensuring governance consistency across the enterprise.
  • Lead functional testing for EncompaaS configurations, including policy validation, classification assessment, and lifecycle triggers.
  • Prepare and manage UAT scripts, aligning all test cases with governance and compliance requirements.
  • Validate that EncompaaS automation behaves as intended across multiple content repositories and use cases.
  • Develop and deliver training for governance teams, records officers, administrators, and business users.
  • Support adoption through clear communication, user guides, governance playbooks, and change management input.
  • Conduct readiness assessments to ensure users understand new governance processes, behaviours, and tooling.

Requirements

  • 5+ years’ experience in Information Governance, Information Management, Records Management, or related domains.
  • Strong functional expertise in metadata design, classification, retention schedules, governance frameworks, and compliance obligations.
  • Demonstrated experience translating business needs into functional designs for modern information governance platforms.
  • Experience working in collaborative, customer-facing, and advisory environments.
  • Experience engaging senior business leaders and presenting governance strategies and findings.
  • Prior experience delivering projects involving Microsoft 365 governance, compliance, or records uplift is highly desirable.
  • Exposure to the EncompaaS platform (or similar platforms like Microsoft Purview, RecordPoint, OpenText Content Manager, OpenText xECM) is highly advantageous.
  • Degree in Information Management, Knowledge Management, Records Management, Information Governance, or equivalent experience.

Benefits

  • Employee benefits, recognition, and wellbeing platform
  • Career growth via succession planning, internal promotions, and mentorship opportunities
  • Ongoing investment in professional development through industry and technology certifications, and study assistance
  • Mental health support through our Employee Assistance Program
  • Support for family and caring responsibilities, including paid parental leave
  • Employee referral program, with monetary incentives offered

Job title

Principal Functional Consultant

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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