Hybrid Rehabilitation Consultant

at Canada Life

• Job title: Rehabilitation Consultant
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: CA$58,600 - CA$97,700 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Calgary, Canada

About the role

• Rehabilitation Consultant focusing on managing complex disability cases and supporting return to employability. Working in Calgary, AB with a customer-focused approach for rehabilitation services.

Responsibilities

• Operate with a customer focused mindset as providing business solutions for our customers is at the core of what we do.
• Assess the potential for rehabilitation services to impact the duration of disability of complex claims through file review as well as telephone and/or face-to-face interview of claimants, employers, and involved treatment providers.
• Develop realistic, cost-effective rehabilitation/return to work plans for actions focusing on return to work.
• Oversee counseling and/or referral services as necessary regarding identified needs of claimants. (disability adjustment factors; treatment; vocational solutions; community resources etc.)
• Maintain follow-up contact with the claimant, focusing on barrier resolution and functional improvements made, while providing claimant support during the intervention period.
• Maintain proactive follow up with all stakeholders, including policyholders and treatment providers with the focus on returning to employability.
• Prepare written reports detailing findings and recommendations.
• Track rehabilitation activities and document case files electronically.

Requirements

• A university degree in a discipline related to rehabilitation with experience in health or social sciences preferred.
• 3 years of experience in insurance rehabilitation or the field of rehabilitation preferred.
• Excellent communication and interpersonal skills.
• Excellent organization skills, with experience working in a fast-paced environment, requiring regular re-prioritization and critical analysis/assessment skills.
• Mental Health experience an asset.
• Ability to accommodate a home-based office.
• Valid driver’s license and vehicle are necessary due to possible travel requirements.
• Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website. The cost of submitting these checks will be covered by Canada Life.

Benefits

• Health insurance
• Paid time off
• Flexible working hours
• Professional development opportunities
• Employee engagement programs