Onsite Lead Digital Customer Growth – Strategy

Posted 5 minutes ago

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About the role

  • Identify and meticulously curate the 5-year digital roadmap
  • Champion initiatives that keep cross functional teams aligned to the digital roadmap
  • Analyze complex datasets to identify areas to reduce a digital footprint, while streamlining the customer experience, increasing conversion and reducing friction
  • Benchmark AT&T’s digital performance against industry standards and internal goals

Requirements

  • Preferred Bachelor’s degree in Business, Marketing, Analytics or related field
  • 5+ years of experience in digital marketing or go-to-market (GTM) execution
  • Strong ability to synthesize data and deliver actionable recommendations
  • Skilled in tailoring communications for diverse, cross-functional audiences
  • Experience collaborating with cross-functional teams
  • Strong understanding of the digital experience, including design and customer satisfaction
  • Familiarity with content and campaign performance tools
  • Experience in digital technology delivery
  • Background in telecom, digital media, or subscription-based models
  • Advanced proficiency in SQL, Snowflake, Python, Power BI, and Tableau
  • Strong understanding of digital tools, including development, marketing and execution
  • Experience presenting executive-level reports
  • Skilled in aligning operations across multiple execution channels

Benefits

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Job title

Lead Digital Customer Growth – Strategy

Job type

Experience level

Senior

Salary

$143,800 - $215,800 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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