Onboarding Success Manager in healthcare responsible for guiding customers through implementation and organizational transition. Leading project management for effective adoption of athenaOne.
Responsibilities
Serve as trusted advisor and project lead throughout implementation
Lead customers through organizational changes for successful transitions
Facilitate project activities to ensure timely completion
Communicate project status, risks, and changes proactively
Partner with customers to provide guidance on product capabilities
Requirements
Bachelor’s degree strongly preferred
5–7 years of related professional experience in healthcare or aligned industry
Executive-level communication and interpersonal skills
Minimum of 3 years of project management experience
Direct experience with revenue cycle management a strong plus
Familiarity with established medical specialties a strong plus
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