BI Analyst supporting PHMSA’s data warehouse modernization and reporting transformation initiatives. Collaborating with stakeholders and AI engineers to enhance data - driven decision - making.
About the role
- Business Analyst at Atento focusing on data analysis and strategic recommendations. Supporting leadership decisions and enhancing operational performance.
Responsibilities
- Analyze data and performance indicators;
- Identify trends, opportunities, and root causes of problems;
- Develop strategic recommendations and action plans (5W2H);
- Define and monitor KPIs and goals (SMART);
- Support continuous improvement initiatives (PDCA, Six Sigma);
- Ensure alignment between initiatives and operational objectives;
- Monitor results and adjust strategies as necessary.
Requirements
- Strong analytical skills and structured thinking;
- Experience with data analysis and building reports/dashboards;
- Knowledge of continuous improvement methodologies;
- Good communication skills and ability to work with multiple stakeholders;
- Results-oriented with discipline in execution;
- Advanced English — will communicate with an overseas client.
Benefits
- Commuting allowance;
- Meal allowance and/or food allowance;
- Life insurance;
- Funeral assistance;
- Childcare assistance / Assistance for children with disabilities / Babysitter subsidy;
- Product discounts;
- Dental coverage;
- Health insurance;
- Discounts for gyms / sports activities;
- Educational partnerships offering course discounts;
- Pet plan;
- Career development plan.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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