Hybrid Inbound SAC Customer Service Specialist – Sales (Telecommunications)

Posted 5 days ago

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About the role

  • SAC Specialist with sales responsibilities in the telecommunications sector for Atento. Focused on solving customer needs and offering products and services.

Responsibilities

  • Inbound customer service with sales responsibilities, aimed at identifying customer needs, answering questions, performing procedures, and offering products and/or services;
  • In each interaction, you may handle different types of situations indicated by the customer and will use systems to record information.

Requirements

  • Minimum age: 18 years;
  • High school diploma (completed);
  • Good verbal fluency and persuasive ability;
  • Negotiation and argumentation skills;
  • Basic computer skills and typing;
  • Availability to attend training IN-PERSON or REMOTE (home office);
  • Availability to work ON-SITE;
  • Professional experience: We hire candidates without prior professional experience, but experience in customer service and sales is a plus — for example: store sales, door-to-door sales, supermarkets, shopping centers, retail, department stores, telecommunications customer service, telemarketing, public-facing roles, sales consultant, sales executive, outbound sales, Call Center SAC, ombudsman, Back Office, Technical Support;
  • Preferably live near the Atento Madureira unit.

Benefits

  • Transportation allowance;
  • Meal voucher and/or food allowance;
  • Life insurance;
  • Funeral assistance;
  • Childcare/babysitter assistance (including support for children with special needs);
  • Employee product discounts;
  • Dental care/insurance;
  • Health care/medical insurance;
  • Discounts for gyms/sports activities;
  • Educational partnerships with course discounts;
  • Career development plan.

Job title

Inbound SAC Customer Service Specialist – Sales (Telecommunications)

Job type

Experience level

Mid levelSenior

Salary

R$1,326 - R$1,621 per month

Degree requirement

High School Diploma

Location requirements

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