Market Sales Manager engaging consumers and driving sales growth for Samsung in identified locations. Developing strategic sales approaches and delivering exceptional customer experiences.
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Hybrid Inbound SAC Customer Service Specialist – Sales (Telecommunications)
Posted last month
About the role
- SAC Specialist with sales responsibilities in the telecommunications sector for Atento. Focused on solving customer needs and offering products and services.
Responsibilities
- Inbound customer service with sales responsibilities, aimed at identifying customer needs, answering questions, performing procedures, and offering products and/or services;
- In each interaction, you may handle different types of situations indicated by the customer and will use systems to record information.
Requirements
- Minimum age: 18 years;
- High school diploma (completed);
- Good verbal fluency and persuasive ability;
- Negotiation and argumentation skills;
- Basic computer skills and typing;
- Availability to attend training IN-PERSON or REMOTE (home office);
- Availability to work ON-SITE;
- Professional experience: We hire candidates without prior professional experience, but experience in customer service and sales is a plus — for example: store sales, door-to-door sales, supermarkets, shopping centers, retail, department stores, telecommunications customer service, telemarketing, public-facing roles, sales consultant, sales executive, outbound sales, Call Center SAC, ombudsman, Back Office, Technical Support;
- Preferably live near the Atento Madureira unit.
Benefits
- Transportation allowance;
- Meal voucher and/or food allowance;
- Life insurance;
- Funeral assistance;
- Childcare/babysitter assistance (including support for children with special needs);
- Employee product discounts;
- Dental care/insurance;
- Health care/medical insurance;
- Discounts for gyms/sports activities;
- Educational partnerships with course discounts;
- Career development plan.
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