SAC Specialist with sales responsibilities in the telecommunications sector for Atento. Focused on solving customer needs and offering products and services.
Responsibilities
Inbound customer service with sales responsibilities, aimed at identifying customer needs, answering questions, performing procedures, and offering products and/or services;
In each interaction, you may handle different types of situations indicated by the customer and will use systems to record information.
Requirements
Minimum age: 18 years;
High school diploma (completed);
Good verbal fluency and persuasive ability;
Negotiation and argumentation skills;
Basic computer skills and typing;
Availability to attend training IN-PERSON or REMOTE (home office);
Availability to work ON-SITE;
Professional experience: We hire candidates without prior professional experience, but experience in customer service and sales is a plus — for example: store sales, door-to-door sales, supermarkets, shopping centers, retail, department stores, telecommunications customer service, telemarketing, public-facing roles, sales consultant, sales executive, outbound sales, Call Center SAC, ombudsman, Back Office, Technical Support;
Preferably live near the Atento Madureira unit.
Benefits
Transportation allowance;
Meal voucher and/or food allowance;
Life insurance;
Funeral assistance;
Childcare/babysitter assistance (including support for children with special needs);
Employee product discounts;
Dental care/insurance;
Health care/medical insurance;
Discounts for gyms/sports activities;
Educational partnerships with course discounts;
Career development plan.
Job title
Inbound SAC Customer Service Specialist – Sales (Telecommunications)
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