About the role

Provide efficient, accurate, and timely support for the work of the division.
Supports workflow processes that are critical to meeting compliance requirements, including timely processing of proposal, award, and accounting assignments.
Updates proposal information in the DASH Research database.
Establishes and updates electronic accounts for principal investigators and DRA staff.
Facilitates creation of user ID profiles in numerous systems for to ensure all faculty have access to submit proposals for external funding and associated progress reports.
Processes incoming awards and award-related documents by identifying the applicable proposal, logging documents into multiple digital systems, and distributing to appropriate coordinator to ensure timely negotiations for external funding.
Manages DASH Research roles and access levels to ensure faculty and staff across the Knoxville campus can use DASH effectively for sponsored projects activities.
Manages intake and triage of foundation proposals and awards, collaborating with colleagues at the UT Foundation and the AVCRA to produce regular reporting on foundations workflow.
Actively participate in meeting team objectives and goals, and improving work outcomes.
Provides on-site administrative support for ORIED’s CM-based staff (not limited to DRA staff).

Requirements

High School diploma or GED
Five years of experience as an administrative assistant in an office environment.
Exceptional customer service approach to all interactions with UT faculty, staff, and administrators as well as external guests;
Commitment to supporting the workload of the entire team in a positive, equitable, and flexible manner;
Strong personal initiative to proactively manage assigned tasks and meet deadlines under minimal supervision;
Excellent organizational skills and attention to detail;
Ability to multi-task and prioritize assignments;
Professional writing and proofreading skills;
Proficiency with the Microsoft Office software suite, especially Outlook;
Professional integrity, including a thorough understanding of confidentiality.
Associate’s or Bachelor’s Degree (Preferred)
Certified Administrative Professional (CAP) credential (Preferred)
Experience working in an academic environment (Preferred)
Experience with software programs and tools used at UT or in other academic institutions, such as IRIS/DASH, Cayuse/DASH Research, 25Live, etc. (Preferred)