Assistente de Service Desk providing technical support in São Paulo. Responsible for opening calls and assisting the team with technical issues.
US
Hybrid Administrative Coordinator – Office of Research, Innovation, & Economic Development
Posted 4 months ago
About the role
- Administrative Coordinator supporting research administration for the University of Tennessee, Knoxville. Provides operational and financial administrative support for the Office of Research, Innovation, & Economic Development.
Responsibilities
- Provide efficient, accurate, and timely support for the work of the division.
- Supports workflow processes that are critical to meeting compliance requirements, including timely processing of proposal, award, and accounting assignments.
- Updates proposal information in the DASH Research database.
- Establishes and updates electronic accounts for principal investigators and DRA staff.
- Facilitates creation of user ID profiles in numerous systems for to ensure all faculty have access to submit proposals for external funding and associated progress reports.
- Processes incoming awards and award-related documents by identifying the applicable proposal, logging documents into multiple digital systems, and distributing to appropriate coordinator to ensure timely negotiations for external funding.
- Manages DASH Research roles and access levels to ensure faculty and staff across the Knoxville campus can use DASH effectively for sponsored projects activities.
- Manages intake and triage of foundation proposals and awards, collaborating with colleagues at the UT Foundation and the AVCRA to produce regular reporting on foundations workflow.
- Actively participate in meeting team objectives and goals, and improving work outcomes.
- Provides on-site administrative support for ORIED’s CM-based staff (not limited to DRA staff).
Requirements
- High School diploma or GED
- Five years of experience as an administrative assistant in an office environment.
- Exceptional customer service approach to all interactions with UT faculty, staff, and administrators as well as external guests;
- Commitment to supporting the workload of the entire team in a positive, equitable, and flexible manner;
- Strong personal initiative to proactively manage assigned tasks and meet deadlines under minimal supervision;
- Excellent organizational skills and attention to detail;
- Ability to multi-task and prioritize assignments;
- Professional writing and proofreading skills;
- Proficiency with the Microsoft Office software suite, especially Outlook;
- Professional integrity, including a thorough understanding of confidentiality.
- Associate’s or Bachelor’s Degree (Preferred)
- Certified Administrative Professional (CAP) credential (Preferred)
- Experience working in an academic environment (Preferred)
- Experience with software programs and tools used at UT or in other academic institutions, such as IRIS/DASH, Cayuse/DASH Research, 25Live, etc. (Preferred)
Benefits
- Apply today and join the Tennessee Volunteer community!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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