About the role

  • Office Manager overseeing customer service and administration at cold storage facility. Leading team efforts and coordinating operations to meet business goals.

Responsibilities

  • Align customer service and administration efforts within a cold storage facility and coordinate operational and sales efforts with other leaders.
  • Lead by example by living the company values of Integrity, Accountability, Transparency, Impact, Humility, and Community.
  • Review records and reports pertaining to activities such as production, payroll, and shipping to verify details, monitor work activities, and evaluate performance.
  • Implement corporate and departmental policies, procedures, and service standards that align with company goals, mission, and vision.
  • Hire, coach and manage a staff of customer service and/or administrative workers. Coordinate coverage as needed.
  • Research, compile, and prepare reports, manuals, correspondence, and other information required by management or governmental agencies.
  • Participate in the hiring process and support employee relations efforts as needed.
  • Perform other duties and special projects as needed.

Requirements

  • Associates Degree or equivalent required.
  • Relevant advanced degree preferred.
  • Two to five years of warehouse office experience and/or leadership experience.
  • Strong analytical skills and ability to interpret and communicate data.
  • Ability to take initiative and handle various tasks simultaneously while working efficiently, effectively, and independently under minimal supervision.
  • Proficient in MS Office, including Excel, Word, PowerPoint, and Teams.

Job title

Office Manager

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Associate's Degree

Location requirements

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