Hybrid Head of Revenue Operations

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About the role

  • Strategic Head of Revenue Operations driving growth in B2B SaaS. Partnering directly with the CRO and leading RevOps initiatives.

Responsibilities

  • Partner with the CRO on annual and quarterly revenue planning
  • Build bottoms-up revenue models aligned to growth targets
  • Own forecasting methodology and accuracy improvement
  • Translate board-level targets into executable operational plans
  • Own our Digital Sales and CS motions and performance
  • Design and run weekly forecasting cadence
  • Implement clear pipeline inspection frameworks
  • Define KPIs across Sales, Marketing, and Customer Success
  • Drive visibility into leading indicators (pipeline coverage, win rates, sales cycle, expansion signals)
  • Identify revenue risks early and propose corrective actions
  • Review and flag ICP drift
  • Track and report on Acquisition Channel efficiency
  • Own the revenue tech stack (HubSpot CRM, Attention, CloudTalk, Unify, etc.)
  • Ensure clean data architecture and reporting reliability
  • Lead systems optimization and automation initiatives
  • Evaluate and implement new tools as needed
  • Improve rep productivity through workflow optimization
  • Partner with Finance on commission accuracy and governance
  • Standardize pipeline stages and qualification criteria
  • Spearhead AI deployment and adoption within the GTM teams
  • Improve handoffs across Sales, Marketing, and Customer Success
  • Lead, mentor, and develop a team of four RevOps professionals
  • Elevate analytical rigor and operational excellence
  • Foster a culture of ownership, clarity, and continuous improvement

Requirements

  • 5+ years in Revenue Operations, Sales Operations, or GTM Strategy in B2B SaaS
  • Experience supporting a $15M–$100M ARR revenue organization
  • Proven experience partnering directly with executive leadership
  • Strong financial modeling and forecasting expertise
  • Deep HubSpot CRM expertise
  • Experience designing compensation plans
  • Strong cross-functional communication skills
  • Experience managing and developing high-performing RevOps teams

Benefits

  • Competitive compensation and benefits
  • Hybrid work model (2–3 days/week in our downtown Toronto office)

Job title

Head of Revenue Operations

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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