Territory Manager driving sales and partnerships for diabetes care products in Los Angeles area. Leading territory strategy and collaborating with healthcare professionals to enhance patient outcomes.
About the role
- Senior Relationship Manager overseeing Apex’s key superannuation clients. Focused on governance, strategic management, and continuous service improvement across managed services clients.
Responsibilities
- Act as the senior relationship lead for assigned Apex superannuation administration clients.
- Manage escalation of significant client issues and ensure timely resolution
- Oversee delivery of administration services to ensure alignment with contractual obligations, service level agreements, agreed operating model
- Work closely with Apex operational teams to ensure service performance targets are achieved
- Provide oversight of incident management, breach management, complaint management process
- Ensure appropriate client communication and transparency regarding service performance
- Oversee commercial performance of client accounts including revenue tracking, forecasting support, contract compliance
- Oversee the preparation and delivery of monthly operational reports, service level reporting, performance and risk reporting
Requirements
- Over five years’ experience in the Superannuation or Financial Planning industry
- Formal superannuation qualifications (or the undertaking to complete RG-146 within 12 months of appointment)
- Practical experience with superannuation technology systems.
- Good understanding of software development life cycle (SDLC)
- Demonstrate genuine customer services skill
- Knowledge of the majority of processes within superannuation administration
- Previous experience in an Account Management/Relationship Role within the Superannuation Industry will be highly regarded.
Benefits
- Competitive remuneration commensurate with skills and experience
- Training and development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Account Manager at C.A. Fortune driving sales by creating tailored regional sales plans and maintaining client relationships. Engaging with customers and offering product solutions while collaborating with internal teams.
Key Account Manager overseeing strategic marketing initiatives for Onco - Hematology at Torrent Pharmaceuticals. Responsible for building relationships with strategic accounts across Brazil.
Account Manager driving the development of simulation solutions for Siemens and Altair. Building customer relationships and overseeing revenue responsibility in Germany.
Account Manager PLM developing customer relationships in digital product creation for Siemens solutions. Identifying customer needs for tailored offers and managing sales responsibilities.
Account Manager for Simulations Solutions enhancing customer expertise and building long - term client relationships nationwide. Collaborating with Berater to tailor Siemens and Altair Solutions to client needs in Germany.
Territory Manager for Urology, focusing on UroLift and Barrigel products in Syracuse, NY. Engaging with healthcare providers to establish lasting professional relationships and drive sales growth.
Key Account Manager managing distribution sales at Teleflex, a provider of medical technologies. Focused on customer relationships and account growth in distribution division.
Partnerships Manager handling Google Marketing Platform clients at Jellyfish. Collaborating with teams for onboarding, management, and performance optimization.
Principal Account Manager developing strategic Industrial Accounts at Analog Devices, driving customer engagement and profitable revenue growth. Requires strong collaboration and executive - level interaction skills.