Sales Operations Specialist providing analytical support for Sales Development Leadership teams at Zendesk. Creating dashboards, analyzing metrics, and fostering cross - functional collaboration.
MS
Hybrid Sales Operations Specialist
Posted 3 months ago
About the role
- Sales Operations Specialist driving sales enablement and operational excellence for MacDonald-Miller Facility Solutions. Collaborating across teams and maintaining CRM systems for improved efficiency.
Responsibilities
- Maintain and optimize systems to ensure visibility, reporting, and responsiveness.
- Keep CRM data accurate and up to date to support timely reporting and strategic planning.
- Route RFPs to the right internal teams for evaluation and action.
- Draft and distribute winning emails to internal teams and client stakeholders.
- Submit and reconcile expense reports in line with company policy.
- Ensure smooth project transitions and maintain visibility across departments.
- Support pursuit-to-project handoffs by initiating job setup and verifying system accuracy.
- Collaborate with the Sales Operations Lead to create compelling proposals for T&M, Sustaining, and Lump Sum contracts.
- Serve as a bridge between teams to align and execute shared goals.
- Prepare high-quality presentation materials, agendas, and reports for internal and client meetings.
Requirements
- A strong track record of delivering exceptional customer service with a results-driven mindset.
- Outstanding organizational and time management skills to balance multiple priorities effectively.
- Excellent communication skills, both written and verbal, to engage with stakeholders and ensure clarity.
- Sharp attention to detail to maintain accuracy in reporting, project setup, and documentation.
- A collaborative spirit to work seamlessly with cross-functional teams and align on shared goals.
- Strong problem-solving skills and adaptability to navigate challenges and drive successful outcomes.
Benefits
- Medical, dental, vision for employees (coverage available for dependents for shared premium).
- 401k retirement plan including Company matching.
- Vacation and Sick Compensation (PTO), and Holiday Pay!
- Disability income protection including short term and long-term disability.
- Employee and dependent life insurance.
- Wellness Program.
- Employee Assistance Program.
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