Technical Support Technician assisting users and managing equipment maintenance at SONDA. Providing customer support while developing professional skills in a collaborative environment.
About the role
- Technical Analyst Intern at Amynta Group involved in modern technologies and AI/automation implementation. Engages with cross-functional teams while solving IT challenges.
Responsibilities
- Gather, clean, and analyze data from internal systems, databases, and APIs
- Create and update dashboards, reports, and visualizations using tools such as Excel, SQL, Python, Power BI, or Tableau
- Perform root-cause analysis for system issues and document findings
- Support technical teams in testing new features, system updates, or data pipelines
- Collaborate with cross-functional teams to clarify requirements and support ongoing projects
- Prepare clear documentation for processes, technical findings, and data workflows
- Identify trends, anomalies, and opportunities for optimization across systems or datasets
- Assist with ad-hoc analysis and research tasks as needed
- Support IT infrastructure with troubleshooting hardware/software issues, identifying and remediating vulnerabilities
Requirements
- A rising Senior currently pursuing Computer Science, Information Systems, Data Science, Engineering, Finance, or a related field
- Strong analytical and problem-solving skills
- Basic understanding of SQL and experience with at least one programming language (Python preferred)
- Proficiency in Excel or Google Sheets
- Familiarity with data visualization tools (e.g., Tableau, Power BI, or similar)
- Strong written and verbal communication skills
- Ability to work both independently and in a team environment
- Preferred: Experience with automation tools, cloud platforms (Azure, AWS) or scripting (e.g. PowerShell) is a plus
- Applicants must be authorized to work for ANY employer in the U.S.
Benefits
- Benefits information was not detailed in the provided text.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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