Lead a team designing and implementing collaboration tools for American Family Insurance. Responsible for managing technology solutions and overseeing functional requirements with a focus on Microsoft 365 suite.
Responsibilities
Lead a team of engineers who design, implement, and support important collaboration tools for the American Family Insurance enterprise, consisting of the Microsoft M365 suite and AV/conferencing solutions.
Report to the Director of Technical Engineering.
Direct, through research, business requirements, innovation and proposals, the technology solutions procured by the corporation.
Direct the architectural design, development and enhancement of technology infrastructure.
Make strategic decisions regarding the life cycles of these systems and platforms.
Develop service definitions and map existing systems and devices to those service levels.
Deliver technology solutions for security, regulatory and legal compliance associated with the major functions of the domain.
Oversee the development of functional requirements; this includes the creation of charters and other project control documents.
Review schedules, approach, and implementation of technology requirements to manage technology lifecycles.
Create a collaborative, performance-driven work environment by facilitating and promoting trust, transparency, and inclusion.
Work with team members to set clear goals, provide feedback, perform performance assessments, and support ongoing development.
Contribute to division or department leadership team.
Communicate and support organization mission, vision, values, policies, and practices.
Requirements
Demonstrated effective leadership skills including performance management, career development, conflict resolution, and stakeholder alignment.
Demonstrated experience in designing, developing, and maintaining communications and collaboration technologies in a large multi-site and hybrid work environment, specifically including the Microsoft 365 suite (Exchange/Outlook, Office, Teams, Teams Voice, SharePoint, Copilot).
Experience managing large-scale video conferencing environments based on both Teams and Zoom.
Solid knowledge and understanding of the security, privacy, business and regulatory requirements associated with communications and collaboration technologies and solutions.
Benefits
Comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health.
Competitive 401(k) contribution
Pension plan
Annual incentive
9 paid holidays
Paid time off program (23 days accrued annually for full-time employees).
Student loan repayment program
Paid-family leave
Job title
Senior Manager, Communication and Collaboration Technologies
Floating Assistant Branch Manager at Airgas managing day - to - day branch operations and profitability, collaborating with sales and operations teams across locations.
Area Safety Manager at Airgas ensuring compliance with health and safety regulations in industrial settings. Overseeing safety programs and collaborating with management to promote safe workplace behaviors.
Client Success Manager at FIS ensuring client satisfaction and solution adoption in fintech sector. Collaborating cross - functionally to deliver impactful and tailored solutions.
Health Promotion Manager leading a dedicated team at Barwon Health to plan and evaluate community health initiatives. Focused on evidence - based actions and addressing health inequities with consumer co - design.
Sr. Manager overseeing hospitality and activation for sponsorships at Corebridge Financial. Managing partnerships and programs to enhance brand visibility and client engagement.
IP Alliance Manager at Intel Foundry transforming semiconductor industry through IP ecosystem management. Overseeing partnerships and driving technology advancements for foundry customers.
Manage product planning and portfolio growth for Genesis models at Hyundai. Oversee product strategy, development, and lifecycle enhancement with cross - functional collaboration.
Delivery Owner managing high - impact service delivery projects at CloudFactory. Leading client relationships and operational excellence to drive value and retention in a mission - driven environment.
IT Application Operation Manager overseeing IT operations and ensuring application reliability at Vodafone. Managing projects, vendors, and IT transitions to enhance efficiency in Romania.
Digital media planner at Vodafone overseeing media execution and collaboration to enhance brand objectives. Requires expertise in digital media with emphasis on analysis and stakeholder management in fast - paced settings.