Maintenance Manager ensuring mechanical solutions and workforce direction at aluminum manufacturing plant. Coordinating operations and maintaining a safe work environment in Muscle Shoals, Alabama.
About the role
- Client Success Manager at FIS ensuring client satisfaction and solution adoption in fintech sector. Collaborating cross-functionally to deliver impactful and tailored solutions.
Responsibilities
- Act as a subject matter expert in business-specific domains, leading strategic conversations with senior stakeholders to identify partnership, growth, and expansion opportunities.
- Collaborate cross-functionally with product, sales, and support teams to deliver tailored solutions that drive adoption, satisfaction, and measurable impact.
- Build strong relationships with clients, proactively engage across the lifecycle, and enable value realization
- Develop a deep understanding of clients’ business objectives and collaborate with clients to build a joint success plan with milestones and measurable KPIs to achieve desired outcomes through product adoption
- Proactively analyze client health and product usage data, and take necessary actions to mitigate risk, improve product adoption, deliver business value outcomes, and reduce churn
- Act as a strategic advisor, bringing forward expansion opportunities and insights to sellers, and influencing product roadmaps based on client feedback
- Capture, communicate, and bring forward expansion recommendations from customer insights to sellers
- Act as a liaison between product management and clients; partner with sales & professional services teams
- Participate in the renewal process and articulate the renewal value story to clients
Requirements
- 5-7 years of experience in Client Success, Client Service/Support, Account Management, or similar roles
- Bachelor’s degree; relevant previous experience in financial technology services
- Ability to clearly articulate business value (written/verbal) to various stakeholders within clients’ organizations
- Knowledge of financial technology industry and products, including market trends, challenges, and opportunities
- Strong analytical skills, including experience with Tableau or similar software, and turning data into insights
- Strong communication/presentation skills and confidence in all levels of customer engagement/situations
- Strong leadership and ability to collaborate with cross-functional teams incl. Sales, Renewals, technical roles
Benefits
- A voice in the future of fintech
- Always-on learning and development
- Collaborative work environment
- Opportunities to give back
- Competitive salary and benefits
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Bid Manager in charge of coordinating technical and economic offers for ARQUUS. Collaborating across departments to ensure competitive responses for defense contracts.
Demand Planning Manager overseeing demand planning for the Made - to - Order Communications business in Stryker. Collaborating with cross - functional leaders to support new product launches and long - term business planning.
Manager, Strategy guiding strategic decision - making for Stryker. Act as a strategic advisor analyzing data for long - term objectives.
Manage operations of a complex QSR or Casual Dine restaurant at Dulles International. Ensure high operational and financial standards while leading and developing restaurant staff.
Manager I responsible for executing QSR operations at HMSHost. Supervise associates, ensure compliance, and manage daily tasks.
Shift Manager I overseeing restaurant operations at Grand Rapids Airport. Assisting in executing QSR or similar restaurant management operations, ensuring high operational standards.
Manager I at HMSHost assisting Branch management in executing restaurant operations. Ensuring high operational standards and supervising day - to - day activities of restaurant associates.
Store Manager overseeing daily operations and team development in the textile retail sector. Responsible for merchandising, staff planning, and active sales strategies.
Store Manager Assistant at ONLY in Amberg, responsible for shop operations and team support. Creating an excellent shopping experience and coordinating daily business activities.