Lead IT Application & Service Manager at Alterric focusing on SAP applications and team development. Oversee IT operational management while ensuring seamless cloud transformations and strong governance.
Responsibilities
Technical team leadership & development: Provide technical leadership and further development for the IT Applications and Service Management team.
Responsible for operational management of the primary IT service provider (including Service Desk, End User Services, Managed Cloud, Network, Application Management).
Strategic application management: Develop and maintain a comprehensive SAP roadmap.
Ensure the application landscape optimally supports the company’s business objectives.
Cloud transformation & operations: Manage the migration of SAP S/4HANA, BW and SAC to the cloud.
Establish and optimize ITIL processes (Incident, Problem, Change, Release) in Jira/Confluence.
Degree in Business Informatics, Computer Science, Business Administration with an IT focus, or comparable qualification.
Several years of experience in Application Management with a focus on SAP operations and cloud transformation.
Experience in the technical leadership of teams or responsibility for projects with demonstrated leadership qualities.
Solid ITIL knowledge and practical experience with Jira/Confluence.
Experience in budgeting and cost control for IT projects and services.
Strong stakeholder management and excellent communication skills.
Structured, self-directed working style and a hands-on mentality.
Very good German and English skills, both written and spoken.
Benefits
Stability & security: Permanent employment with collectively negotiated compensation components based on a framework collective agreement.
Flexible working & work–life balance: 39-hour work week, flexible working hours between 06:00 and 22:00, option for remote work, 30 vacation days plus days off on December 24 and 31.
Individual development: Access to tailored training and development opportunities.
Collegial informal culture with genuine opportunities to contribute and shape outcomes.
Corporate benefits & a €50 monthly benefits budget.
Time-value account for sabbaticals and similar arrangements.
Employer contribution to company pension scheme (20%).
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