Hybrid Facilities Manager

at The Church of Jesus Christ of Latter-day Saints

• Job title: Facilities Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Tallahassee, United States

About the role

• Facilities Manager overseeing the maintenance and operations of multiple Church facilities. Ensuring compliance with standards, collaborating with providers, and managing performance metrics for the Church.

Responsibilities

• Manage projects as needed.
• Implement strategic objectives provided by leadership and ensure team alignment with organizational goals.
• Manage all maintenance work for one or more FM groups, including preventative and corrective maintenance programs.
• Conduct semi-annual evaluations of facilities to assess quality and develop comprehensive annual and long-term plans.
• Perform property inspection audits and ensure all work is completed to specifications and in compliance with standards.
• Leads and directs FM group in completing emergency work orders.
• Own accountability for KPI performance metrics of timeliness, cost, quality, and self-performance.
• Identify and recommend potential vendors, manage vendor relationships, and coordinate their work as needed.
• Oversee the budget and ensure efficient organization and completion of tasks in partnership with Operations Manager, Facility Services Coordinator, and Vendor Management.
• Make informed recommendations for vendor changes in cases where recurring contract services fail to meet desired outcomes or improvements can be realized.
• Maintain 24x7x365 emergency on-call availability, coordinating with the Emergency Call Center to manage emergency work orders.
• Ensure all facilities comply with local, state, and federal regulations, including health and safety standards.
• Adhere to and promote safety programs and emergency response plans.
• Coordinate facility inspections with local and state agencies.
• Build strong relationships with local leaders and department employees, promptly respond to requests, and collaborate to understand facility needs.
• Partner with third-party administrators in managing service provider work order completion and performance.
• Leads weekly FM group meetings, encompassing work order review, prioritization, project scheduling, and related discussions.
• Organize and collaborate on training within the maintenance team.
• Support regional and headquarters training initiatives and participate in continuous improvement teams.

Requirements

• BS degree in facilities management, construction management, business, or a related field, or an equivalent combination of education and experience.
• 6 years of experience in the facility management industry, with at least 2 years in facility management, property management, or operations management.
• 2 years in a leadership role leading others.
• Total 10 years combined education and relevant experience.
• FMP (Facility Management Professional) certification is required or must be obtained within 1 year of hire.
• Knowledge in facility and property management, construction procedures, business practices, safety, and fire codes.
• Proven front-line management skills in a multi-discipline work environment and the ability to manage difficult situations to achieve a positive and appropriate resolution.
• Ability to communicate professionally with employees, priesthood leaders, contractors, vendors, and service providers.
• Proficient in the use of computers and cellphones, including CMMS systems, Microsoft Office applications, department-specific software, web-based programs, internet services, and wireless communications.
• Strong understanding of the systems, processes, procedures, and programs of the Meetinghouse Facilities Department, with the ability to communicate and teach others.
• Displays organizational knowledge to ensure inclusion of appropriate departments and individuals in decision-making.

Benefits

• Only members of the Church who are worthy of a temple recommend qualify for employment.
• The Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.
• The Church will make reasonable accommodations for qualified individuals with known disabilities.