Account Manager responsible for customer - facing service in oncology at Guardant Health. Collaborating with sales and gathering customer insights to enhance service.
About the role
- National Account Manager responsible for managing national DIY accounts within the USA. Focused on plumbing and electrical product ranges while building strategic customer relationships.
Responsibilities
- Handle Day-to-day primary Sales Contact.
- Manage and grow the existing customer and prospect new opportunities.
- Lead PLR’s (Product Line Reviews) and proposals in terms of strategy, assortments and pricing.
- Collaborate with Sales and Customer Service, Marketing, Supply Chain and Manufacturing.
- Assist US Retail Director in defining market/product growth opportunities and service infrastructure initiatives.
- Collect market and competitor intelligence.
- Develop sales budget, prepare/present customer business plans and reviews.
- Grow strategic account plans for each area of account responsibility.
- Learn and master in depth product knowledge and become the expert in this space
- Ability to collaborate with demand planning and supply chain to develop forecasts for each area of account responsibility
Requirements
- Bachelors degree in business or commerce or equivalent work experience
- Minimum of 7 years of experience managing national DIY accounts and building supply dealers/hardware stores at the corporate level
- Rough plumbing, electrical or other building product knowledge is an asset.
- Management experience will be an asset
- Experience with sales tools – CRM, etc.
- Proficiency in MS Office, including Excel
- Relationship builder, positive attitude, friendly, collaborative and responsive.
- Confident, self-starter, entrepreneurial.
- Critical thinker, problem solver, decision maker
- Qualified risk taker with attention to detail and a sense of urgency.
- Value selling, negotiating.
Benefits
- IPEX is committed to providing accommodations for people with disabilities throughout the recruitment process
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Account Manager for Oncology managing customer - facing service and collaboration with Guardant Health teams. Handling HCP requests and fostering relationships with clients in a remote environment.
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