Onsite After-Sales Service Associate — Part-time

Posted 1 hour ago

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About the role

  • Mitarbeiter After Sales Service in Teilzeit zur Verstärkung des Logistikteams. Übernahme der Warenausgangsabwicklung und Kundenreklamationen.

Responsibilities

  • Independently handle operations in the outbound goods clarification unit
  • Review and verification of incorrect deliveries to customers
  • Serve as a point of contact for Sales and our customers
  • Handling and processing of transport damage claims
  • Monitoring and improvement of logistics processes
  • Creation, processing and review of customer and sales complaints/claims

Requirements

  • Ideally completed commercial vocational training, e.g. Warehouse Logistics Specialist, Freight Forwarding and Logistics Clerk (m/f/d), or Wholesale and Foreign Trade Merchant (m/f/d)
  • Initial professional experience in inventory management and complaints/repair processing is an advantage
  • Very good German skills, written and spoken
  • Good knowledge of common Office applications (Excel, Word, PowerPoint) and experience using ERP systems
  • Ability to work independently
  • Service- and customer-oriented mindset

Benefits

  • Independently handle operations in the outbound goods clarification unit
  • Review and verification of incorrect deliveries to customers
  • Serve as a point of contact for Sales and our customers
  • Handling and processing of transport damage claims
  • Monitoring and improvement of logistics processes
  • Creation, processing and review of customer and sales complaints/claims

Job title

After-Sales Service Associate — Part-time

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Professional Certificate

Tech skills

Location requirements

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