Technical Sales Support Representative in Customer Sales Service. Engage in customer consultations, offer solutions, and manage project tracking in a water management context.
About the role
- Cluster Key Account & Sales Manager managing B2B clients in hospitality, focusing on MICE and Corporate accounts. Driving sales and strategic initiatives to enhance customer relations.
Responsibilities
- Central point of contact for our B2B clients – focus on MICE, Corporate & Key Accounts
- New business acquisition in the B2B sector: from companies and event agencies to associations & institutions
- Management and growth of key accounts, including annual contracts and long-term client retention
- Planning & execution of sales activities: roadshows, fam trips, trade shows & networking events
- Strategic sales within the cluster: close coordination with Events, Revenue & Marketing
- Proposal and contract negotiations – from inquiry to closing
- Reactivation of inactive contacts through targeted initiatives & personal follow-up
- Market analysis & strategic input: proactive ideas to further develop our sales channels
- CRM & reporting: maintenance and analysis of your activities, KPIs & conversion rates
Requirements
- Completed vocational training or degree in hospitality, event management, tourism or sales
- At least 2–3 years’ professional experience in B2B sales, ideally in the MICE segment
- Experience in cluster or multi-property sales
- Confident negotiator of terms, framework agreements and tailored offers
- Experience with CRM systems such as Salesforce or Opera Sales & Catering
- Fluent German and English – additional languages are a plus!
- Understanding of revenue and yield management
Benefits
- Reduced probation period (3 months) – faster job security
- Hybrid work possible – up to 2 days/week remote
- 'Bring your Bestie' referral bonus – refer colleagues & earn a reward
- Guaranteed development – internal training & career advancement opportunities
- Corporate benefits – exclusive employee discounts & special offers
- Health-focused – workplace health management
- Strong team spirit – events, networking formats & incentives
- 28 days' annual leave + above-standard pay
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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