Senior Backoffice Manager responsible for the organization and enhancement of administrative tasks in a family - run company with diverse operations. Collaborating closely with management to ensure efficient internal processes.
About the role
- Administrative Support role assisting the Alberta Ombudsman Office in Edmonton. Responsible for administrative tasks and front-line service to ensure smooth operations.
Responsibilities
- Assist with both administrative tasks and front-line service, playing a vital role in the efficient day-to-day operations of the office.
- Provide comprehensive administrative support to the Alberta Ombudsman / Public Interest Commissioner and the Senior Management Team when necessary.
Requirements
- A high school diploma plus two years of related experience is required, but equivalencies may be considered.
- An Administrative Professional Diploma or Certificate is considered an asset.
- Strong proficiency with Microsoft 365, particularly Word and Outlook
- Experience using Scheduling Assistant to coordinate meetings
- Proficiency with Adobe Acrobat for document editing and modification
- Typing speed of 50+ wpm with a high level of accuracy
- Clear, effective written and verbal communication skills
- A professional and confident approach when interacting with challenging complainants
- The ability to manage competing priorities, meet deadlines, and maintain excellent attention to detail.
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