Hybrid Account Manager, Large Accounts

at AKUR8

• Job title: Account Manager, Large Accounts
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $200,000 - $300,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, New York City, United States

About the role

• Account Manager specializing in upsell and cross-sell opportunities at Akur8, a leading Insurtech firm driving growth in North America. Responsible for client retention and revenue targets.

Responsibilities

• Manage an existing book of business, including renewals and upsell opportunities
• Secure 100% client retention through successful renewals
• Increase revenues through upsell and cross-sell opportunities
• Ensure client satisfaction and long term growth with Akur8
• Own a revenue target that will directly contribute to the North America and company revenue objectives.
• Act as the primary point of contact for a named list of accounts and establish relationships with key decision makers.
• Drive renewals and retention, ensuring high customer satisfaction and long-term success.
• Lead upsell and cross-sell opportunities to maximize account value.
• Develop a deep understanding of client needs and collaborate with internal teams to deliver outstanding customer support.
• Monitor key account health indicators to mitigate risks and prevent churn.
• Maintain accurate records of account activities, using CRM tools and reporting on customer insights.

Requirements

• 4+ years of professional experience in account management, partnerships or consulting.
• Worked in a high-growth B2B technology company.
• Bachelor’s degree or higher preferred.
• Proven experience in managing client relationships
• Experience in handling contract negotiations
• Familiar with sales protocols and SaaS company processes, use of CRMs, Slack communication, multi-teams interactions.
• Understand how to work with technical teams and navigate a global company.
• Excellent verbal and written communication skills.
• Comfortable working in a multicultural and international environment.

Benefits

• Competitive salary + annual bonus
• Health insurance , Dental and Vision coverage (including spouse and family coverage)
• 401K Company match
• Life insurance
• Cell Phone & Internet reimbursement
• 25 days of PTO/year
• Commuter benefit
• Gym membership via ClassPass
• IT equipment allowance
• Professional development & trainings
• Team fun: regular company gatherings and team events