Implementation Engineer responsible for implementing Risk & Fraud Management Software Solutions. Collaborate with clients to ensure successful delivery and adherence to quality metrics.
About the role
- Implementation Consultant delivering financial solutions to transform client operations at Agilyx. Advising on best practices and ensuring successful solution implementations across North America.
Responsibilities
- Deliver high-value consultancy services, ensuring project objectives are met
- Advise clients on best practices for product functionality and sound business processes
- Implement and support Unit4 Business World and related solutions
- Develop test scripts, training materials, and communication deliverables
- Collaborate with clients to support change management initiatives
- Travel to customer sites across North America as required
Requirements
- Hold at least one Professional Qualification, e.g., an Accounting Designation
- Tertiary qualified, preferably in a business, finance, or IT-related discipline, or equivalent experience
- 2–5 years in a similar role
- Previous experience working in a finance office
- Experience liaising directly with clients and their staff, ideally in a consulting role
- Experience presenting, implementing, and providing training on financial products, ideally Unit4
- Proficiency in MS Office Suite
- Ability to work under pressure and meet deadlines
- Be customer-focused and take full accountability for delivery of outcomes
- Excellent planning and organizational skills
- A very high level of verbal and written communication skills
- Ability to support change management initiatives
- Business Analysis skills (an asset)
- Willingness and ability to travel across North America and a valid drivers license.
Benefits
- Opportunities for professional growth and development
- A dynamic, collaborative team environment
- The chance to make a real impact on organizations across North America
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