Application Manager responsible for a team of 30+ Application Scientists across APAC. Driving application support for Agilent in cell analysis and diagnostics sectors with focus on collaboration and business growth.
Responsibilities
Manages a team of 30+ Application Scientists across APAC, including Southeast Asia, India, Korea, and Japan, supporting the CASA (Cell Analysis Sales & Application) and DGG (Diagnostics & Genomics Group) portfolios.
This role is accountable for resolving the current disconnect between LSS and CASA/DGG application teams and eliminating regional silos across APAC to enable stronger end-to-end solution positioning, tighter alignment with sales organizations, and accelerated CASA/DGG business growth.
Leads and optimizes a geographically dispersed team of application scientists, breaking down regional and portfolio silos to build strong cross-country and cross-portfolio collaboration.
Drives effective business development during the pre-sales process through the provision of deep technical and workflow expertise, positioning Agilent solutions as an integrated end-to-end portfolio rather than standalone offerings.
Partners closely with regional and country sales organizations to align application strategies with commercial priorities, directly supporting pipeline generation, competitor displacement, and deal closure.
Owns the planning, development, deployment, and utilization of application resources, ensuring optimal coverage from opportunity qualification through deal closure across all APAC regions.
Establishes strong collaboration between LSS, CASA, and DGG application teams to improve solution awareness, value articulation, and customer impact.
Develops internal partnerships and external customer relationships to deeply understand customer workflows and unmet needs, recommend differentiated solutions, and provide structured feedback to influence future product and solution development.
Supports the achievement of regional sales targets by improving application effectiveness, consistency, and scalability across countries.
Stays current on and anticipates market, technology, and competitive trends within cell analysis, diagnostics, and genomics to continuously refine application and sales enablement strategies.
Requirements
Advanced degree (PhD or Master’s preferred) in Life Sciences, Molecular Biology, Cell Biology, Biotechnology, Biomedical Sciences, or a related discipline; equivalent industry experience may be considered.
10+ years of experience in application support, field application science, or technical sales within cell analysis, diagnostics, genomics, or closely related life science markets.
At least 2+ years of people management experience, including leading large, geographically dispersed teams across multiple countries or regions.
Proven experience partnering with sales organizations to drive business outcomes, including pipeline development, competitive displacement, and deal closure.
Demonstrated ability to position integrated, end-to-end workflow solutions, rather than standalone products, in complex customer environments.
Strong understanding of APAC market dynamics, including cultural, operational, and commercial differences across Southeast Asia, India, Korea, and Japan.
Experience working in matrix organizations, with the ability to influence across functions (sales, marketing, product, and other application teams).
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