Salesforce Consulting Director at PwC providing consulting services to optimize operational efficiency. Leading teams and mentoring future leaders in Salesforce technology solutions.
About the role
- In-Home Sales Specialist determining scope of work for homeowners in property-loss events. Meeting qualified homeowners for appointments scheduled by dispatching coordinators with no cold calling.
Responsibilities
- Meet with homeowners for in-home appointments (qualified leads provided—no cold calling).
- Evaluate job scope using moisture meters and other technology; identify mitigation needs and recommended services.
- Provide clear solutions by quickly building trust, showing empathy, and guiding customers through next steps.
- Secure work authorization onsite by delivering honest consultations and following established sales steps.
- Communicate job status with customers, company management, and (when needed) insurance carriers.
- Process required documentation promptly and ensure all paperwork and system entries are accurate and complete.
- Coordinate with dispatch and operations teams to support smooth job handoff and scheduling.
- Maintain strong communication and customer service throughout the sales process.
Requirements
- 3+ years of outside sales experience (in-home, restoration, construction, or services strongly preferred).
- Strong consultative selling skills with the ability to execute a one-visit close.
- Computer skills required with the ability to learn new systems; comfort using technology and field equipment/software.
- Basic math skills.
- Excellent communication skills with a customer-first, empathetic approach.
- Valid driver's license with a clean driving record.
- Ability to work overtime as needed, including some holidays and weather-related surge events.
- Ability to lift 50+ lbs, climb ladders, and work in confined spaces.
Benefits
- Company-paid health insurance for the employee (buy-up plans available).
- Dependents and spouses may be added at additional cost.
- HSA/FSA available with select plans.
- Dental and vision insurance.
- Company-paid short-term and long-term disability.
- Company-paid life insurance.
- 401(k) with company match.
- Ancillary benefits including hospital indemnity, critical illness, and accident coverage.
- Paid time off (PTO) and paid holidays.
- Company cell phone or $40/month reimbursement for use of a personal phone.
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