People Operations Manager overseeing HR administration and payroll for AG Barr with a focus on compliance and efficiency.
Responsibilities
Lead, mentor, and manage a team of People Operations Coordinators, providing daily guidance, setting performance goals, and conducting regular 1:1 meetings and performance reviews.
Manage the team's workflow and workload, ensuring all tasks are completed accurately and within service level agreements (SLAs).
Foster a high-performance culture focused on accuracy, compliance, and exceptional customer service.
Oversee the end-to-end administration of the employee lifecycle, actioned by the team.
Own the monthly payroll process end-to-end, working closely with the external payroll provider and the team to deliver flawless monthly payrolls.
Understand and provide expert UK payroll knowledge to support the team in delivering the monthly payroll.
Develop and implement robust governance, controls, and Standard Operating Procedures (SOPs) for all People and Payroll administration tasks.
Identify opportunities to streamline and automate People operational processes to improve efficiency, reduce risk, and enhance the employee experience.
Lead projects focused on system improvements, documentation clarity, and process redesign.
Develop and report on key People operations metrics (e.g., data accuracy, payroll error rate) to drive continuous improvement initiatives.
Requirements
Proven experience in a hands-on People Operations, HR Shared Services, or HR Administration management role.
Deep, demonstrable experience and strong technical knowledge of running monthly payroll (either in-house or via a bureau).
Solid understanding of UK employment law and statutory payments (SSP, SMP, SPL, etc.).
Experience in designing and implementing People governance, controls, and process documentation (SOPs).
Strong proficiency in using an HRIS, with advanced data management and reporting skills.
Excellent attention to detail and numerical accuracy.
Strong leadership, coaching, and stakeholder management skills.
Analytical and problem solving skills
Benefits
Uncapped bonus linked to business performance
Defined contribution Pension
Up to 34 days holiday (depending on shift pattern)
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