Area manager overseeing teams in energy supply across different resource networks. Ensuring compliance and operational effectiveness in utility services with a focus on regional development.
About the role
- Key Account Manager managing existing and new customer relationships in the tourism sector. Implementing sales strategies in collaboration with different teams in a full-time role.
Responsibilities
- Field-based role with travel requirements
- Relationship management and personal account management of our existing customers
- Acquisition of new customers
- Onboarding new customers in collaboration with managers
- Process & quality sales, upselling and cross-selling of AER products and airline products
- Increasing revenue and improving results at the customer level
- Enhancing customer satisfaction and optimizing quality
- Customer training
- Close collaboration with the Commercial Support Team (inside sales), Operations, Marketing, Product, Finance and other company departments
- Preparing commercial materials in cooperation with Marketing
- Ongoing reporting of customer activities in the CRM
- Participation in projects
- Attendance at customer events
- Reports to the Senior Manager, Commercial
Requirements
- Completed vocational training as a travel agent or tourism clerk
- Several years of sales experience in the tourism or airline industry
- Strong service and results orientation
- Independent, structured and responsible way of working
- Confident presence and strong presentation skills
- Experience working on projects
- Excellent Microsoft skills in Excel, Word and PowerPoint
- Strong ability to communicate and document complex matters clearly to internal and external stakeholders
- High level of initiative; ability to work in a focused and prioritized way
- Good English skills and willingness to travel
Benefits
- Flexible remote work arrangements
- Up to four weeks of workation per year
- Complimentary freshly prepared lunch (organic and regional)
- Pluxee vouchers for colleagues at other locations
- Monthly public transport subsidy up to €50
- Contribution to retirement provision
- Weekly massages (including employer subsidy)
- Team and company events (e.g., bowling, summer party, short trips)
- Industry-standard discounts for weekend or family vacations
- Ideas for sustainability and environmental protection are welcome
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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