Account Representative responsible for maximizing sales of lift trucks and Crown Insite products. Seeking to enhance business relationships and sales strategies in a specified territory.
About the role
- Technical Partner Manager addressing partner inquiries and technical onboarding for ADITO software. Collaborating with partners and providing technical support throughout project phases.
Responsibilities
- You handle complex technical inquiries from our partners regarding the ADITO software — accurately, solution-focused, and with strong technical depth.
- You support our partners with technical onboarding and accompany them during the early project phases.
- You work with our ticketing system and quickly identify whether an issue is a "showstopper" — and act accordingly.
- You conduct technical consultations, assist with interface design, and support error analysis.
Requirements
- Professional experience in partner support or in 2nd/3rd level support
- Solid knowledge of SQL databases, web service interfaces and JavaScript
- Strong self-organization, prioritization skills, and enthusiasm for working in a team rather than as a lone wolf
- Solution-oriented working approach — you can identify what really lies behind tickets
- You speak fluent German (minimum C1) and good English (minimum B1)
- Experience in software product support or technical partner management
- Basic knowledge of IT infrastructure
- Vocational training or degree in computer science / application development
Benefits
- Hybrid: 2–3 home office days; ergonomic, modern office with free fruit.
- Culture: informal address style (use of "du"), flat hierarchies, open feedback culture and a hands-on mentality
- Participation: the team benefits annually from the company's success
- Buddy program: structured onboarding with a personal buddy and a technical contact
- Personal coaching: for your professional development
- Optional company car, modern hardware (laptop, smartphone)
- Training: e.g. sales methodologies
- Parent-child office: for childcare emergencies or temporary care needs
- Free drinks – we also have a foosball table and a ping-pong table
- Team events: legendary — you have to experience them
- Monthly "Meet & Eat" free for all employees
- Meal subsidy when using every-foods
- Access to Probonio and Corporate Benefits
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Account Representative responsible for maximizing sales of lift trucks and related products in specified territory. Developing accounts and business relationships while consulting and problem - solving.
Account Representative driving sales of lift trucks and Crown Insite products within a territory. Developing business relationships and conducting sales presentations to meet objectives.
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