HR Sachbearbeitung in einem diakonischen Krankenhaus. Betreuung von Mitarbeiter:innen und Sicherstellung personalwirtschaftlicher Prozesse.
About the role
- Manager GBS HR Services role managing Mobility Operations team in Porto. Seeking senior experts to shape future-focused global Mobility function.
Responsibilities
- Manage a team between 6 to max. 15 people, ensuring full responsibility for team performance and execution in accordance with defined KPI‘s and Stream strategy
- Monitor daily the international mobility / relocation requests and related areas service delivery, vendor management, team’s performance, ensure direct reports meet their individual tasks, deadlines and deliver according to established standards
- Ensure team’s management including, coaching, training, motivation and performance appraisal guidance, identifying improvement opportunities and implementing development action plans
- Act as first escalation level and solve issues as quickly as possible, including root cause analysis and process improvement based on findings
- Replicate best practices across countries within the team and ensure that process documentation is continuously updated
- Ensure that the projects and processes are delivered in accordance with established policies and procedures along with all legislative compliance requirements
- Maintain effective internal controls and proactively work to identify and implement efficiency improvements
- Support internal & external audits
- Build & maintain long-term relationships with internal or external customers & key stakeholders (e.g., HR Directors, COEs, CBE, Total Rewards, Talent Acquisition, HR Data, H2R HXM, etc.)
- Support implementation of HR Services Strategy regarding tools, programs, and processes
- Participate in internal and cross functional projects as required
- Create and implement realistic goals for the team in alignment with GBS strategy
- Develop and implement best practices, monitor and improve key performance indicators and SLA metrics
- Maintain confidentiality of any private employee information, any proprietary information and ensure process wise information is secure
- Create ad hoc reports/ reporting and analyze data, both for internal management as required and for external authorities / agencies to meet legal obligations
- Support and actively participate in the recruiting process for own team
- Prepare and support new team members functional onboarding and integration in the team and company culture
- Ensure good relationships with stakeholders and the global functional Team on a proactive basis as well as crossfunctional stakeholders and monitor customer
- Supervise the daily operations by adhering to the defined SLAs and ensuring that the team KPIs are maintained, achieved an reported correctly and on a timely manner
- Handle escalations by providing support in resolution of complaints and issues, as needed
- Problem analysis and proposal or assessment of solutions, and respective implementation
- Ensure data quality and integrity across various systems and tools and perform quality check on the work output of the team
- Perform or ensure day-to-day and period end processing responsibilities are completed in accordance with internal standards (e.g. desktop procedures, audit)
- Monitor of work requests and allocation (ticketing and e-mails)
Requirements
- University degree in HR/Business Administration or similar
- 5+ years of overall work experience in HR Operations/Services
- Previous experience in Mobility/Relocation area
- Proven work experience in people management
- Fluent in English
- Solid knowledge in HR topics, such as: Immigration, International Mobility, HR Administration (hiring, international taxation, compensation and benefits, mobility)
- Good understanding of legal regulations for several European countries
- Experience with SAP and good knowledge of HR Systems like, development tools, performance tools, etc.
Benefits
- Competitive salary
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
HR Manager leading benefits operations for ICON, a healthcare intelligence organization. Managing team performance and overseeing benefits administration for US and Canada employees.
Senior Benefits Specialist managing leave of absence administration for EisnerAmper's HR team. Overseeing compliance and enhancing the colleague experience with leave and accommodation processes.
Emergency responders providing medical assistance at events in Barclays Arena Hamburg. Supporting injured patients and ensuring transport capability as part of a growing international company.
Senior HR Business Partner at Cross River driving HR strategies for a global fintech company. Fostering employee engagement and organizational development while ensuring compliance and partnerships with leadership.
HR Manager managing employee lifecycle operations for family - owned activewear company. Overseeing recruitment, compliance, and strategic HR projects for US workforce in hybrid setting.
HR Business Partner aligning people practices with business performance at SkyNRG in sustainable aviation. Designing initiatives and providing insights for leadership based on HR data and analytics.
Senior HR Business Partner at Horizon Blue Cross Blue Shield providing strategic oversight and shaping HR initiatives. Responsible for enhancing organizational effectiveness and employee experience across the company.
Junior HR Business Partner supporting HR solutions in Howden's Corporate & Commercial pillar. Collaboration with diverse teams and focus on stakeholder engagement are key aspects.
Senior HR Manager guiding international HR team at Ritchie Bros. to support business strategy and foster organizational effectiveness