About the role

  • Engineering Administrator ensuring administration tasks are completed for the engineering function at Activate Group, focused on supporting engineering team and customer needs.

Responsibilities

  • Identify priorities in resourcing of jobs ensuring these are allocated between the engineering team, efficiently and correctly.
  • Be proactive in ensuring awareness of current departmental ongoing jobs.
  • Use our internal system to ensure all active work jobs are on the correct step.
  • Negotiate and settle total loss claims.
  • Liaise with repairers and customers with ongoing jobs and queries.
  • Support in the management of shared email inbox’s.
  • Work with other areas of the business to ensure the needs of the customer are met or exceeded.
  • Produce accurate and timely reports for the engineering function.
  • Take responsibility of your own workload using our internal systems to ensure a variety of administration tasks are completed accurately and within a timely manner.
  • Support the wider team to achieving departmental targets

Requirements

  • Excellent Microsoft Skills
  • Ability to work collaboratively with a range of business areas
  • Ability to take ownership of own workload and prioritise accordingly
  • Use initiative to support the wider team ensuring the smooth running of the customer journey
  • Ability to communicate effectively to a range of stakeholders
  • An in depth understanding of Motor Claims Handling is essential

Benefits

  • 33 days holiday, including bank holidays
  • Personal health cash plan – claim back the cost of everyday healthcare such as dental and optical check-ups
  • Enhanced maternity, paternity, adoption and shared parental pay
  • Life assurance at three times your basic salary
  • Free breakfasts and fresh fruit
  • A birthday surprise for everyone

Job title

Engineer

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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