Customer Satisfaction Agent at Tiime, assisting entrepreneurs through a dedicated application. Engaging users via multiple communication channels and enhancing their experience.
About the role
- Sales Support Representative managing vendors orders and confirming accuracy for Acosta Group. Engaging with vendors and customers to ensure successful order fulfillment and prevent financial deductions.
Responsibilities
- Manage vendors orders and confirm accuracy
- Ensure vendor commitments in accuracy and pricing
- Prevent any financial deductions
- Interact with vendors, customers, and managers
- Develop relationships with Costco ICS’s and AB’s
- Review ordering of products and audit all forms and orders
- Create and submit invoices
Requirements
- High School Diploma/GED
- Three (3) years business process solutions, customer service and/or office administrative experience preferred in manufacturing, costing, pricing, distribution, product line, etc.
- Proven food broker experience preferred
- Strong interpersonal, organizational and administrative skills
- Able to operate computer systems, proficient in MS Office (Word, Excel, and Outlook)
- Attention to detail and strong problem solving abilities
- Ability to type minimum of 60 wpm
Benefits
- Acosta Group is an equal opportunity employer
- Reasonable accommodations available for applicants with disabilities
- Flexible scheduling options for field roles
- Trust and transparency in the industry
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