Assistant Administratif au sein de HIRSCH pour la gestion des flux et l'accueil. Participation à l'organisation interne et à la qualité des services administratifs.
About the role
- Front Office Manager leading front office and breakfast operations in a premium hotel management company, ensuring top-tier service and guest satisfaction while managing team performance.
Responsibilities
- Management of day to day Front Office and Breakfast Operations
- Ability to maintain guest confidence through prompt and courteous communication with guests and associates
- Execute highest quality of service to guests at all times
- Complete scheduling for the department(s)
- Assist in managing aspects of P&L by controlling costs and achieving budgeted CPOR
- Monitor labor productivity
- Participate in property MOD Program as needed
- Train department in all duties and empowerment needed to reach top performance levels
- Support the sales efforts of the hotel and in generating revenue opportunities
Requirements
- Successful Front Office hotel management experience is a must
- Systems experience within the Marriott Brands is required, SpringHill Suites experience is preferred
- Must be highly motivated, self-directed, with strong initiative and desire for achievement
- Exceptional guest service skills required
- Must possess strong computer skills
- Excellent communication and presentations skills required
Benefits
- Competitive Compensation
- Health Coverage
- Medical, Dental, and Vision insurance
- Ancillary Benefits to support your well-being
- 401(k) with company contribution
- Work-Life Balance
- Paid Time Off (PTO) (based on FT or PT status)
- Paid Sick Leave to take care of yourself when needed (based on FT or PT status)
- Career Growth & Support
- On-the-job training and mentorship
- Clear pathways for advancement within the company
- Associate Referral Program – get rewarded for bringing in top talent
- Hotel Discounts – enjoy the exclusive rates at our properties
- Daily Pay – Access to your pay when you want it!
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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