Detail - oriented Jr. Account Manager supporting client service in group benefits. Collaborating with clients and managing data amid a hybrid work model in Toronto, Ontario.
About the role
- Account Manager/Sr. Account Manager responsible for client account management and execution of strategic marketing and PR campaigns. Act as primary client contact ensuring satisfaction and insight-driven solutions.
Responsibilities
- Develop and maintain strong client relationships, serving as a trusted advisor and strategic partner.
- Lead the development and execution of integrated marketing & public relations campaigns.
- Define project objectives, timelines, and budgets, and monitor progress to ensure successful project delivery.
- Provide strategic guidance to clients, identifying opportunities for growth and optimization.
- Actively participate in new business development efforts, including identifying leads and pitching proposals.
- Mentor and provide guidance to direct reports and other team members.
- Stay informed about industry trends and best practices, sharing insights with clients and internal teams.
- Ensure client satisfaction and retention through exceptional service delivery and proactive communication.
Requirements
- Bachelor's degree/certificate in Communications, Public Relations or other related specialties preferred
- French-English Bilingual: Proficiency in both languages is an asset.
- Minimum 5 years working experience in public relations (Agency experience is a must) working with fashion, beauty or lifestyle clients.
- Proven track record of success in managing client relationships and delivering strategic marketing campaigns.
- Excellent project management skills, with the ability to manage multiple projects simultaneously.
- Strategic thinker with a creative mindset and problem-solving abilities.
- Proficiency with Mac systems, as well as Office software (Word, PowerPoint & Excel)
Benefits
- Health & Wellness: Full-time permanent employees get medical, vision, and dental benefits after three months.
- Flexible Workweek: Enjoy a 4-day workweek with hybrid options.
- Holiday Chill: We close down for a paid break during Christmas (subject to change).
- Wellness Perks: Premium Calm app subscription and access to Perkopolis.
- Work from Anywhere: After a year with us, work from wherever you want for up to 3 weeks!
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