Industrial & Waste Senior Sales Representative at Caterpillar focusing on sales in Industrial, Forestry, and Waste Industries in the ANZ region. Responsible for sales strategy, product presentation, and dealer performance reviews.
About the role
- Account Director leading strategic oversight for multiple client accounts in PR. Focus on growth, client retention, and team mentorship in a collaborative environment.
Responsibilities
- Serve as the primary strategic lead for multiple client accounts, providing high-level counsel and developing long-term plans that align with client business goals.
- Plan, develop, and oversee the execution of integrated communications strategies, ensuring that all campaigns are cohesive across PR, social, and digital platforms.
- Foster and maintain strong, trusting relationships with clients, acting as an extension of their in-house teams, and proactively addressing any issues that arise.
- Lead the development of project plans, strategies, and new business pitches, ensuring alignment with client objectives and agency capabilities.
- Guide the creation of impactful press materials and storytelling efforts, from media pitches to digital content, ensuring all deliverables meet the highest quality standards.
- Prepare detailed client reports with insights and recommendations, ensuring that all campaigns are evaluated on their effectiveness and ROI.
- Provide effective leadership and mentorship to account teams, promoting a culture of high performance and continuous improvement.
- Oversee the performance and professional development of direct reports, providing regular feedback and conducting performance appraisals.
- Work with department heads to plan and allocate resources across accounts, ensuring efficiency and profitability.
- Assist with recruitment efforts, including interviewing and onboarding new team members, ensuring they are set up for success.
- Identify opportunities to increase agency revenue by upselling services to existing clients and securing new business.
- Actively participate in the development and presentation of new business proposals and pitches.
- Collaborate with agency leadership to enhance the agency’s market positioning, including participation in industry events, networking, and award submissions.
- Develop and oversee client onboarding processes to ensure seamless integration and alignment with client expectations.
- Implement programs and strategies designed to build and maintain client relationships, including regular check-ins, gifting, and client satisfaction surveys.
- Continuously explore new and innovative ways to deliver value to clients, staying ahead of industry trends and best practices.
Requirements
- Minimum 5- 7 years agency experience in a senior account management/director role focused on CPG brands with a demonstrated track record of success in managing key client relationships and driving business growth.
- Leadership Skills: Demonstrated ability to lead and develop teams, with a focus on collaboration, mentorship, and results-driven performance.
- Strategic Thinking: Strong strategic and analytical thinking, with the ability to develop and execute comprehensive plans that drive client success.
- Communication Skills: Exceptional communication and interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders.
- Industry Knowledge: Deep understanding of the public relations and communications landscape, including media relations, digital strategies, and industry trends.
- Education: Bachelor’s degree in Communications, Marketing, Business, or a related field preferred.
Benefits
- Health & Wellness: Full-time permanent employees get medical, vision, and dental benefits.
- Summer Fridays: Enjoy half day Fridays all year round
- Holiday Chill: We close down for a paid break during Christmas (subject to change).
- Wellness Perks: Premium Calm app subscription
- Work from Anywhere: After a year with us, work from wherever you want!
- Brewtiful Milestones: Celebrate with a little extra! Gift cards for your special days and a well-earned extra week of vacation on your 5th anniversary
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