Outside Sales Executive selling Genius® POS and payment technology solutions to local businesses across various SMB sectors, driving growth via full - sales cycle ownership.
About the role
- Account Director leading strategic oversight for multiple client accounts in PR. Focus on growth, client retention, and team mentorship in a collaborative environment.
Responsibilities
- Serve as the primary strategic lead for multiple client accounts, providing high-level counsel and developing long-term plans that align with client business goals.
- Plan, develop, and oversee the execution of integrated communications strategies, ensuring that all campaigns are cohesive across PR, social, and digital platforms.
- Foster and maintain strong, trusting relationships with clients, acting as an extension of their in-house teams, and proactively addressing any issues that arise.
- Lead the development of project plans, strategies, and new business pitches, ensuring alignment with client objectives and agency capabilities.
- Guide the creation of impactful press materials and storytelling efforts, from media pitches to digital content, ensuring all deliverables meet the highest quality standards.
- Prepare detailed client reports with insights and recommendations, ensuring that all campaigns are evaluated on their effectiveness and ROI.
- Provide effective leadership and mentorship to account teams, promoting a culture of high performance and continuous improvement.
- Oversee the performance and professional development of direct reports, providing regular feedback and conducting performance appraisals.
- Work with department heads to plan and allocate resources across accounts, ensuring efficiency and profitability.
- Assist with recruitment efforts, including interviewing and onboarding new team members, ensuring they are set up for success.
- Identify opportunities to increase agency revenue by upselling services to existing clients and securing new business.
- Actively participate in the development and presentation of new business proposals and pitches.
- Collaborate with agency leadership to enhance the agency’s market positioning, including participation in industry events, networking, and award submissions.
- Develop and oversee client onboarding processes to ensure seamless integration and alignment with client expectations.
- Implement programs and strategies designed to build and maintain client relationships, including regular check-ins, gifting, and client satisfaction surveys.
- Continuously explore new and innovative ways to deliver value to clients, staying ahead of industry trends and best practices.
Requirements
- Minimum 5- 7 years agency experience in a senior account management/director role focused on CPG brands with a demonstrated track record of success in managing key client relationships and driving business growth.
- Leadership Skills: Demonstrated ability to lead and develop teams, with a focus on collaboration, mentorship, and results-driven performance.
- Strategic Thinking: Strong strategic and analytical thinking, with the ability to develop and execute comprehensive plans that drive client success.
- Communication Skills: Exceptional communication and interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders.
- Industry Knowledge: Deep understanding of the public relations and communications landscape, including media relations, digital strategies, and industry trends.
- Education: Bachelor’s degree in Communications, Marketing, Business, or a related field preferred.
Benefits
- Health & Wellness: Full-time permanent employees get medical, vision, and dental benefits.
- Summer Fridays: Enjoy half day Fridays all year round
- Holiday Chill: We close down for a paid break during Christmas (subject to change).
- Wellness Perks: Premium Calm app subscription
- Work from Anywhere: After a year with us, work from wherever you want!
- Brewtiful Milestones: Celebrate with a little extra! Gift cards for your special days and a well-earned extra week of vacation on your 5th anniversary
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