Vice President of Research and Network Innovation overseeing data and research at Achieving the Dream. Driving evidence - based strategies for student success across the educational network.
About the role
- Vice President, Application Support Manager in global financial services company. Maintaining and supporting complex applications while collaborating with business and application development stakeholders.
Responsibilities
- Maintains and supports moderately complex applications and their operating environments.
- Performs complex troubleshooting as a subject matter expert in one or more applications.
- Works to ensure appropriate monitoring and alerting setup.
- Leads root cause analysis and problem management for complex problems to address underlying technical issues.
- Collaborates with business and application development stakeholders.
- Lead production readiness reviews for new releases and validate the supportability of changes prior to introduction into production.
- Monitors changes to applications and their operating environment.
- Analyzes any complex issues.
- Recommends technical solutions on application problems.
- Leads major incident management calls for resolution of high priority incidents.
- Reviews and develops updates of contingency documentation and processes.
- Performs periodic tests of disaster recovery processes.
- Reviews and analyzes product migrations through all systems environments.
- May review and execute Change Management scripts.
Requirements
- Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree is beneficial.
- 6 to 8 years of diverse experience in multiple areas of information technology required; experience in the securities or financial services industry is a plus.
- Familiar with Agile Methodologies, DevOps, and minor software development; familiarity with tools and technologies such as Ansible, Docker, Kubernetes, Linux, Java, Oracle, Python, Splunk, App Dynamics, AI, and Terraform at various competency levels.
- Previous success in supporting with coding experience with simple scripts.
- Experience with .NET development, Java, Angular, Kafka, Hazel Cast, SQL, and Sybase.
Benefits
- BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.
- Access to flexible global resources and tools for your life’s journey.
- Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
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