Vice President, Application Support Manager in global financial services company. Maintaining and supporting complex applications while collaborating with business and application development stakeholders.
Responsibilities
Maintains and supports moderately complex applications and their operating environments.
Performs complex troubleshooting as a subject matter expert in one or more applications.
Works to ensure appropriate monitoring and alerting setup.
Leads root cause analysis and problem management for complex problems to address underlying technical issues.
Collaborates with business and application development stakeholders.
Lead production readiness reviews for new releases and validate the supportability of changes prior to introduction into production.
Monitors changes to applications and their operating environment.
Analyzes any complex issues.
Recommends technical solutions on application problems.
Leads major incident management calls for resolution of high priority incidents.
Reviews and develops updates of contingency documentation and processes.
Performs periodic tests of disaster recovery processes.
Reviews and analyzes product migrations through all systems environments.
May review and execute Change Management scripts.
Requirements
Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree is beneficial.
6 to 8 years of diverse experience in multiple areas of information technology required; experience in the securities or financial services industry is a plus.
Familiar with Agile Methodologies, DevOps, and minor software development; familiarity with tools and technologies such as Ansible, Docker, Kubernetes, Linux, Java, Oracle, Python, Splunk, App Dynamics, AI, and Terraform at various competency levels.
Previous success in supporting with coding experience with simple scripts.
Experience with .NET development, Java, Angular, Kafka, Hazel Cast, SQL, and Sybase.
Benefits
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.
Access to flexible global resources and tools for your life’s journey.
Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
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