Vice President managing strategic PR programs at a leading consumer PR agency. Leading teams, developing PR strategies, and ensuring client satisfaction across various accounts.
Responsibilities
Lead client PR programs from concept/planning through completion/evaluation
Develop and propose strategic, creative ideas and tactical elements for client programs; demonstrate an ability to autonomously handle these responsibilities when needed
Ensure that Senior Account Supervisors/Account Supervisors manage account teams and programs to deliver high quality results on-time and on-budget
Anticipate issues; recognize potential fiscal challenges and take action early to remedy them
Make recommendations for ways to meet client needs; demonstrate an expertise and understanding of the clients’ marketplace and business
Serve as a representative of the client and agency on-site at client events
Manage account financials: develop and manage budgets, fee estimates, out-of-pocket expenses, team hour allocations, billing, invoicing, etc.
Regularly monitor to ensure execution is profitable for the agency while meeting client objectives; demonstrate an ability to balance these two requirements and find solutions that satisfy both
Provide analysis to clients of program results
Sustain accounts, minimize and limit account turnover (for reasons other than client financial/corporate or conflict resignations, etc.)
Serve as primary client contact and build/maintain strong relationships with key client personnel
Accommodate and anticipate client needs; make recommendations to clients
Respond to requests for information from clients in a timely manner
Lead client calls, meetings, and presentations to the client; participate in client brainstorms
Use metrics and analytics to provide insights and counsel to clients pertaining to programs and proposals
Recognize and seek opportunities to grow client accounts; utilize relationships with clients to sell in incremental opportunities
Develop a vision for each account’s direction and work with team members to achieve goals
Take strategic risks to push accounts to the next level, in an effort to secure incremental business opportunities
Recognize and pursue opportunities to introduce clients to the agency’s specialized services, in an effort to secure incremental business opportunities
Build, lead and develop engaged and successful account teams
Help team members understand the role of PR in a program’s marketing mix.
Manage overall team billability and drive staff utilization to ensure efficient use of all team members’ time; bring time allocation issues to the attention of agency management
Act as an internal and external talent ambassador
Manage the performance review process, identifying growth opportunities for all team members and constructively providing feedback on areas for improvement
Identify issues within teams and assist in finding resolutions
Maintain relationships with key contacts at traditional and social media outlets; leverage those relationships to obtain desired media coverage on behalf of the agency and/or clients
Compile presentations for new business and business renewal proposals; participate in new business and/or business renewal pitches
Participate in agency brainstorm sessions for client programs
Lead an agency committee, as designated/asked; participate in and drive agency initiatives, visibility efforts and staff development
Demonstrate an interest in the long-range health of the agency
Represent the agency in professional associations; develop new professional contacts through participation in outside organizations
Requirements
B.A. in Public Relations, Journalism, Communications or the like
Eight (8) to ten (10) years of experience in a public relations agency or similar position; three (3) or more years of supervisory experience
Proficiency in Microsoft Office (Word, Excel, PowerPoint)
Benefits
competitive health and dental insurance plans
a 401K company match
generous PTO
a hybrid work model
a “work from anywhere in the US” policy (up to four weeks a year)
a year-round staff training and development curriculum
a staff-led Action Group dedicated to DEI excellence in the agency and industry
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