Provide technical pre - sales support and shape security strategies for key accounts. Build partnerships, contribute to proposals and customer presentations, and drive project success.
About the role
- Training & Presales Consultant in a GovTech company enhancing hospital solutions through demos and onboarding programs. Collaborating across teams to drive product adoption in healthcare environments.
Responsibilities
- Deliver tailored, high-impact demos to hospital stakeholders.
- Provide clinical and technical input during RFPs and customer meetings.
- Analyse workflows and map product benefits to hospital environments.
- Support sales with competitive insights and configuration advice.
- Design and deliver training programs for hospital staff across roles.
- Run live and virtual sessions to ensure readiness pre-launch.
- Create and maintain training materials (manuals, e-learning, guides).
- Lead onboarding from kick-off to post-launch handover.
- Work cross-functionally with Product, Implementation, and Support teams.
- Represent hospital users, feeding insights back into product development.
- Stay current on healthcare regulations and industry trends.
Requirements
- A degree in Nursing, Healthcare Administration, Biomedical Engineering, Life Sciences or similar
- Experience in a training or presales role within healthcare or health tech
- Familiarity with hospital IT systems (EMRs/EHRs, PACS, LIS)
- Strong communication and content creation skills
- Willingness to travel as needed
- A clinical background (RN, RT, etc.).
- Experience with medical devices, health software or SaaS
- Knowledge of compliance standards (HIPAA, GDPR, ISO)
- CRM and LMS platform experience
Benefits
- We're all different - and we love this about us.
- We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.
- Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.
- Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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