Seasonal Part Time Sales Help position at LIDS providing customer service and support in retail operations. Responsibilities include sales goals, merchandising, and store maintenance.
About the role
- Inspect and assess medical equipment to identify service needs, diagnose operational issues, and recommend appropriate repair or maintenance solutions
- Perform scheduled preventative maintenance and safety inspections on surgical microscopes and related equipment in accordance with OEM and company standards
- Drive service-based growth by expanding service contracts, generating leads, and converting prospects into long-term service clients within the assigned territory
- Build and maintain trusted relationships with key stakeholders - surgeons, physicians and hospital administrators - by delivering high-quality service and support
- Educate healthcare professionals on the value and reliability of Prescott's repair, refurbishment, and maintenance services, ensuring they receive responsive and personalized solutions
- Travel to customer sites to perform hands-on service work, attend service-focused meetings, and conduct proactive outreach to identify service opportunities
- Earn commissions through the sale of refurbished microscopes, parts, accessories, and long-term service agreements that enhance client operations and minimize downtime
- Respond promptly to multiple weekly service calls, prioritizing urgent repair needs and delivering fast, effective resolutions to keep clinical operations running smoothly
- Ensure all service activities align with company policies, procedures, and regulatory requirements to maintain safety, compliance, and service excellence
- Represent Prescott's at industry conferences and trade shows by showcasing our service capabilities, engaging with new clients, and strengthening brand awareness
Requirements
- Mechanical and technical aptitude, ideally with hands-on experience troubleshooting, repairing, or maintaining complex equipment (medical or industrial equipment preferred)
- Possess the drive to achieve sales targets and maintain high levels of customer satisfaction
- Proficient in using CRM systems (NetSuite) a plus, field service software, and Microsoft Office Suite (especially Outlook, Excel, and PowerPoint)
- Ability to read and interpret service manuals, schematics, and technical documentation
- Ability to sell service agreements, parts, and refurbished equipment through value-based selling techniques
- Strong consultative sales skills with the ability to uncover customer needs and propose tailored solutions
- Excellent relationship-building skills with healthcare professionals including surgeons and hospital administrators
- Ability to learn and manage the full sales cycle—from prospecting and lead generation to closing and post-sale follow-up
- Highly organized with strong time management skills and the ability to prioritize in a dynamic, service-driven environment
- Excellent verbal and written communication skills
- Strong problem-solving and decision-making ability in the field
- Self-motivated, goal-oriented, and comfortable working independently
- Commitment to providing exceptional service and fostering long-term client relationships
- Willingness to travel frequently within the assigned territory (typically 60–80% travel)
Benefits
- Company car, cell phone and iPad will be provided
- Paid time off
- Healthcare insurance (medical dental, and vision coverage)
- Accident insurance, critical illness, and hospital indemnity insurance
- Short term (employee paid) and long-term disability (employer paid)
- 401K plan with company matching.
- Continuous learning and development - offering opportunities for training, workshops, and certifications.
- Our fun and inclusive work environment celebrates diversity and fosters growth, making every day an opportunity to thrive.
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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