Manager of Network Services Support at Emory University overseeing voice and data services installations. Coordinating technical operations and supervising staff to enhance IT service delivery.
About the role
- Manager of Artificial Intelligence leading a team of 10 AI experts at TELUS. Driving AI strategies and engaging stakeholders to enhance telecommunication solutions.
Responsibilities
- Manage and motivate a team of 10 AI experts, inspiring them to act as intrapreneurs who identify opportunities, take calculated risks, and own the results and impact of their work
- Drive the development and execution of AI strategies that align with TELUS' objectives, ensuring transformative technologies are implemented at scale
- Spearhead projects in areas such as automated network management, predictive maintenance, optimized operations and targeted investments to improve end-user experience
- Communicate complex AI products and AI-driven insights to unlock new opportunities and drive decision-making
- Facilitate organizational change by operationalizing AI insights and managing transformations through effective change management practices
- Lead the development and implementation of robust, scalable, and efficient AI solutions following the best MLOps practices
Requirements
- Deep technical knowledge and 3+ years of experience in deploying AI and machine learning solutions, with a focus on telecommunication applications
- Experience developing new strategies and identifying business opportunities that result in efficiencies and financial outcomes
- 3+ years of experience in a role guiding and influencing people, with the ability to build and lead a team of 10 AI professionals
- Strong understanding of the telecommunication industry and the ability to apply AI solutions to engineering-related challenges
- Ability to serve as the primary communication link and provide executive updates on cross-TELUS AI programs
- Demonstrated ability to quickly learn and adapt to new financial concepts and apply AI solutions effectively
- Bachelor's or Master's degree in Engineering, Data Science, Computer Science, or related fields
Benefits
- Comprehensive total rewards package highlighting competitive salary and bonus structures
- Minimum 3 weeks of vacation
- Flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
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