Technical Writer and Document Manager for iT1 managing organizational document lifecycles. Responsible for compliance, document workflows, and collaborating with cross - functional teams.
TS
Hybrid Technical Writing Intern
Posted 2 months ago
About the role
- Technical Writing Intern assisting users of online Seminary and Institute religion courses. Involves writing, proofreading, and providing technical support.
Responsibilities
- Assist users of online Seminary, Institute, and BYU Pathway religion courses through email, support tickets, and occasional virtual conference calls
- Contribute to writing, revising, and proofreading communications sent to Seminary and Institute employees worldwide
- Help develop and proofread technical resources for both internal and external audiences
- Support various projects assigned by the Course Support Coordinator
- Provide technical support and troubleshooting for users related to online course content and usage in Online Seminary, Institute, and BYU Pathway Religion courses
- Support the resolution of course-related escalation issues, including instructor inactivity and student concerns
Requirements
- Must be enrolled in or recently graduated (within the last 12 months) from an undergraduate or graduate degree program—preferably in English, technical writing, communication, instructional design, or another related field
- Must live in Utah and be authorized to work in the U.S.A.
- Strong writing, revising, copyediting, and proofreading skills
- Attention to detail, ability to sustain concentration for long periods of time, and maintain the highest level of accuracy
- Proficiency in another language (Spanish preferred) is a plus, but not necessary
- Able to work independently and be self-motivated
- Dependable, hardworking, and trustworthy
- Open to feedback with a willingness to learn and improve
- A team player with strong interpersonal skills
- Seeking an educational experience to further your preparations for future employment opportunities
Benefits
- This is a paid internship expected to last for 12 months
- Occasional work outside of regular business hours and on Saturdays may be required as needed
- Hybrid work: occasional in-office attendance required
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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