Responsible for creating and updating technical documentation for precision systems with a focus on English manuals. Engaging with specialists and overseeing editorial standards.
About the role
- Technical Writer role at Virginia Department of Elections focuses on clear communication of technical documents. Ideal for candidates experienced in Agile environments and technical writing.
Responsibilities
- Translate complex concepts into clear, concise and accessible language for technical and non-technical audiences.
- Manage multiple documentation projects and meet established deadlines.
- Collaborate with developers, product managers, and subject matter experts to provide a written product for technical and non-technical audiences in support of an Agile development team, to include but not limited to user guides, API documents, and release notes.
- Maintain strong version control and documentation review practices.
- Ensure documentation complies with agency standards, accessibility requirements, and formatting guidelines.
Requirements
- Bachelor’s degree in English, Technical Communication, Computer Science, or a related field.
- Minimum of 5 + years of experience in technical writing, preferably in a government or technology environment.
- Expert in the use of MS Word, Google Docs, Confluence, or similar tools.
- Proficiency with Adobe Acrobat, SnagIT, or similar tools for visuals.
- Experience with Git or other version control systems at the contributor or read only level and documentation platforms such as GitBook or similar.
- Understanding of Scrum/Agile methodology.
- Familiarity with REST APIs, JSON, and software architecture concepts.
- Ability to read code snippets.
- Excellent written and verbal communication skills, clarity and attention to detail in written products.
- Experience creating, editing, and maintaining technical documentation including manuals, user guides, standard operating procedure, and etc.
- Ability to interview subject matter experts (SMEs) and distill complex information.
- Experience with government documentation and standards and accessibility compliance.
- Familiarity with diagramming tools (Lucidchart, Draw.io, etc.) highly desired.
- Basic knowledge of programming languages or IT systems.
- Experience with UX writing is highly desirable.
- Knowledge of programming languages, such as Markdown and HTML/CSS.
- Experience writing for software products. (SaaS, desktop, or mobile)
Benefits
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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